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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

The current account does everything I need it to.

The current account does everything I need it to. The app is straightforward and has been improved in the time that I have used it. I hope to do more with Triodos in the future. Reviewed on: 15th April 2025

Triodos Current Account is 10/10

After a bumpy start to the Current Account world in 2017 (I've been a customer since 2018), the Current Account in terms of App performance and online services has gone from strength to strength. Im very happy with Triodos and have no plans to leave anytime soon. Reviewed on: 15th April 2025

Peace of mind to bank with an ethical bank that puts...

Peace of mind to bank with an ethical bank that puts people first. Their customer expertise continually improving. Reviewed on: 15th April 2025

funds transfer

I tried to transfer 12,000 to purchase a new car. Triodos banking process was slow due to security. However a member of the Triodos team offered to pay my hotel fees and came up with solutions to ensure I was stuck 300 miles from home. The chip and pin solution worked. Reviewed on: 15th April 2025

Great customer care

Very good app, easy to use. Phoned customer service and they were very efficient and knowledgeable Reviewed on: 15th April 2025

Excellent customer care and service

Triodos Bank is an ethical bank, this is very important to me. The staff are helpful, polite and friendly. Nothing is too much trouble. When phoning Triodos, my call is answered promptly. Monthly statements are emailed. Regular updates of changes, offers etc are emailed to me. The App is excellent. Overall customer care and service are superb with an added bonus of it being an ethical bank. Thank you Triodos. Reviewed on: 15th April 2025

ethical bank, good customer service, great app

ethical bank, good customer service, great app Reviewed on: 15th April 2025

I like Triodos' ethos and services.

I like Triodos' customer service, I like their rates that tend to be better than other banks, and I like their ethos. Reviewed on: 15th April 2025

Most ethical bank

I have held a current account with Triodos for years. I'm happy that my money is being put to good use at the world's most ethical bank. I have had good service at all times Reviewed on: 15th April 2025

Fantastic values-centred bank

Fantastic bank - I was sceptical about moving to an online bank but was primarily driven by my values. I could not be happier. Customer service always flawless and I love knowing Triodos are a force for good. Reviewed on: 15th April 2025

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