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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.94 (9328 reviews)

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4.94

Based on 9,328 reviews, last reviewed 1st Apr 2026

133000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

It's great for personal banking. It's great for personal banking. The team are friendly and clear in their support. They go above and beyond to help their customers. Reviewed on: 1st April 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (9328)

The customer service is excellent.

The customer service is excellent. The customer service team really listens to you and offers solutions even if they might be difficult to achieve. Reviewed on: 16th January 2024

Friendly, secure, ethical.

Friendly, secure, ethical. Everything I need from a Current Account. Reviewed on: 16th January 2024

Not just because you are way more ethical al than an...

Not just because you are way more ethical al than any other bank but any issues have been handled very well, not that there have been many Reviewed on: 16th January 2024

App is very good and customer service is very effect...

App is very good and customer service is very effective. Reviewed on: 16th January 2024

i love ethical and transparent banking of...

I love ethical and transparent banking with Triodos, its customer service is easy to access and helpful. its been a great experience Reviewed on: 16th January 2024

Good listeners and Good communicators

Whenever we have had to contact Triodos they have been very patient, have listened well and taken appropriate actions - then communicated clearly. We have no fears about contacting them. Reviewed on: 16th January 2024

Ethical and Sustainable Banking Guaranteed!

Using an ethically savvy Bank to manage our current account, while also investing in sustainable businessess is our ideal. Just wish we had acted on our choice years ago! Reviewed on: 16th January 2024

Banking that aligns with my ethics

I am a fan of the transparency offered by Triodos. I know where they invest and their morals and ethics align with mine. Not something I can say of many financial institutions. The customer service I have experienced has been swift, polite and effective. Staff were knowledgeable and keen to help resolve the single minor issue I have had over the years I have banked with Triodos. Reviewed on: 16th January 2024

Good ethical bank.

Good ethical consumer rating. Rare a bank is ethical when you have the likes of HSBC laundering cartel money Reviewed on: 16th January 2024

Great app and great customer service

Their customer service is excellent, their app is very easy to use and they are transparent both about charges and their ethical policies, which OSS why I chose them. I’ve been pleasantly surprised by what a great service they offer! Reviewed on: 16th January 2024

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