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Triodos Bank: Current account reviews

4.94
Based on 9,336 reviews, last reviewed 13th Apr 2026
133600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

Good Customer Services Whenever I have had a problem and called their Customer Services they have been polite and helpful and fixed any problem I was having. Reviewed on: 13th April 2026
Sharon E's avatar
Sharon E

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9336)

Review of the Triodos Bank, Current account:

Ethical

5
Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

A great ethical bank

5
Great customer service and it’s good to know your money is being used to fund sustainable investments . Reviewed on: 6th April 2023

Human Ethical Bank

5
I'm delighted to have found a bank that genuinely has some integrity and offers an excellent service as well Reviewed on: 6th April 2023

Real ethical values from real people

5
At Triodos you talk to customer service staff who are based in the UK, not in an anonymous call room miles away. The assistance is personalised and positive. Triodos has authentic sustainable and ethical values. As far as I know it is the only such bank to offer a personal current account as well as an array of options for saving, and all its accounts are covered by the financial services guarantee. Reviewed on: 6th April 2023

Ultimate example of greenwashing

1
A for-profit bank that has abandoned it's core principles and grown well beyond it's ability to sustain caring about, or maintaining basic customer service for, it's customers. Triodos trades on being the sustainable option - but sustainability isn't just about not polluting - it's people and welfare too. A quick google of triodos reviews will show they just don't care - and their customers are feeling it too. Reviewed on: 6th April 2023

Easy & ethical

5
Great service and easy to use account app. Most importantly, ethical Reviewed on: 6th April 2023

Ethics

5
Ethics is something that a lot of businesses seem to lack nowadays. I sleep better knowing that Triodos Bank is ha positive impact investor and puts my savings to a good use instead of financing companies that have made little or no progress in transitioning their operating models to meet the minimum of the required ESG standards. Reviewed on: 6th April 2023

Best bank ever!

5
I can't say enough about how good the Triodos current account is! It's easy to manage, the app makes everything really easy, and when I have needed to contact the bank, it's staff have always been friendly, really helpful and efficient. I'm so glad that I switched to Triodos - several years ago now, but I know I won't need to switch again! Reviewed on: 6th April 2023

Best bank around

5
Banger! Spanky seriously ethical and put everybody else around them to shame. If everyone invested in such mindful Waze is this organisation, the world would be fine. Reviewed on: 6th April 2023

Never bank anywhere else

5
The single biggest impact I can have with my money is by trusting Triodos to invest it for me responsibly Reviewed on: 6th April 2023

Great service! Great ethics!

5
Triodos Bank has a real focus on ethical banking and leads the way in how banks should be changing for the benefit of people and planet. From my environmentally friendly debit card to my online statements. There are rarely any problems with their mobile app and online banking. When you call their phone line, you don't wait for an hour and you don't have lots of menus to press 1 for this and press 2 for that. You get through to a person! Which these days feels progressive and radical when compared to the big banks. They are clear on what they support and invest in, and don't invest in bad things for the planet. Finally, when I was concerned that someone may have been trying to scam me, their main phone line staff and their fraud team were very helpful. They actually listened to me attentively and answered my questions. They offered reassurance without being patronising. Their level of customer service is excellent. Reviewed on: 6th April 2023

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