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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethical Banking

I love being able to to see where my bank invests it’s money, especially when it’s back into the local community and to projects helping with climate change. Reviewed on: 4th March 2025

For efficiency and respect

Triodos Bank does everything so efficiently and respectfully. Reviewed on: 4th March 2025

Customer services

It feels like banking used to be - I can easily reach support when it's needed and the staff are genuinely keen to help and offer advice. Reviewed on: 4th March 2025

Triodos are a great bank.

Though they don't have a high street presence, it is still very easy to deposit cash using the post office. A very good and ethical bank. Reviewed on: 4th March 2025

Excellent customer service

Triodos UK has excellent customer service. The personal touch of having a human being answer the phone and go the extra step to explain something or arrange something. The commitment to care is much appreciated. Reviewed on: 4th March 2025

Model of what a bank should be

I am so delighted to be with a bank that really reflects my values and is ethical and sustainable. Amazing transparency and communication on where my money is going. Good app and excellent customer service. Reviewed on: 4th March 2025

Triodos is a bank you can actually talk to!

Triodos is a bank you can actually talk to! Reviewed on: 4th March 2025

I found Triodos when searching for an ethical bank.

I found Triodos when searching for an ethical bank. They include everything I stand for. Just wish I had found them sooner. I will be setting up another account soon for my daughter! Reviewed on: 4th March 2025

A great bank who are a pleasure to do business with

Great bank, they are ethical and transparent which is of course all very well but, also importantly, the customer service is really great. Real people to help you if you’re stuck or if they think you are in any financial trouble (potential scams etc). I recommend them to everyone and am delighted I swapped banks Reviewed on: 4th March 2025

Room for improvement

My honest review of the Triodos current account is that if the bank didn't invest in sustainable and local banking, I would have a current account elsewhere. This is for three reasons: (1) no overdraft limit. This is a standard feature that I would expect from any bank. (2) No individual IBAN numbers. I am Canadian and occasionally need to transfer money from abroad. The idea that I need to transfer money to a central IBAN and then add my account number as the reference leaves a ton of room for error (especially if the money is being transferred from someone who is not me). (3) No credit card offering. Reviewed on: 4th March 2025

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