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Triodos Bank: Current Account reviews

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4.93
Based on 5,534 reviews, last reviewed 31st Jan 2025
12400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent products and customer service. Excellent products and customer service. Quick response to queries. No long waits to speak to a person Reviewed on: 31st January 2025
Sara Ward's avatar
Sara Ward

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
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Tom
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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current Account reviews (5534)

Super friendly eco conscious this centred banking

4
I love what Triodos stands for, I love their regular updates about small and environmental focussed business they invest in. I love that their debit card is biodegradable. Their telephone customer service has been fantastic. The app works great. The only reason I’ve left 4 and not 5 stars is they don’t yet support Apple/android pay. Reviewed on: 14th December 2019
Dan Jenkins's avatar
Dan Jenkins

Banking with heart

5
Triodos are everything a bank should be, efficient, friendly, honest, transparent, ethically impeccable, fair. This is building a positive future, a clear and concrete action to build a better world. Reviewed on: 14th December 2019
Rosalind Daws's avatar
Rosalind Daws

Good customer service and clear investment

5
Whenever I have spoken to the customer service team they are friendly and helpful. Also it is clear on the app where your money goes. Reviewed on: 14th December 2019
Melissa Pearce's avatar
Melissa Pearce

Proper banking with impeccable ethics

5
Triodos covers all aspects of day to day banking. Customer service is great., it's the same service if not better than most competitors. You have the bonus of knowing your money is being ethically used. You can even make money investing in the ethical products. Triodos are years ahead of the vast majority of their industry peers. Reviewed on: 14th December 2019
Paul Rocks's avatar
Paul Rocks

Wonderful Bank!!

5
Amazing customer service not to mention the fact that it feels great to know that my money isn’t being invested in arms or fracking but rather into something which really makes a difference! You can’t put a price on that peace of mind! Reviewed on: 14th December 2019
Amber 's avatar
Amber

A great ethical bank

5
Really the only truly ethical bank that meets the needs of the ordinary private user. I have banks with Triodos for several year and have been very impressed by the service. The current account works well, on-line banking is easy and ISA rates very competitive. Always easy to reach a telephone adviser when needed Reviewed on: 14th December 2019
Ian Johnson's avatar
Ian Johnson

Good Ethics, awkward processing

4
I love the ethical stand. But there are one or two problems with using the bank. 1. The Digipass is difficult to use. Often key in the wrong numbers because the buttons are so small and the little screen is quite faint. 2. The compulsory £3 pcm charge is unpopular with anyone I mention the bank to. Perhaps time to review this. 3. When viewing and printing statements you are treated as not using the site and are timed out so you cannot go back to check anything. Reviewed on: 14th December 2019
Ms. Amore Robinson's avatar
Ms. Amore Robinson

Transparent and ethical

5
I switched my personal account to Triodos because of their ethics and transparency. I love that my money isn’t being used to further businesses that I consider immoral or unethical. The charges for my account are clear and upfront too. Triodos are not allowing me to get into debt by way of an unarranged overdraft, nor am I bombarded with literature for loans and credit cards. I receive texts when money is due to go out that cant be covered by my balance and I’m also alerted by text when I’m in my overdraft. This keeps me on top of my finances in a way no other account has. Even my debit card is sustainable! I’d happily recommend Triodos to anyone, and frequently do! Reviewed on: 14th December 2019
MrsMaus's avatar
MrsMaus

Great ethical bank

5
Triodos is a great banks with great values and very good customer support. Reviewed on: 14th December 2019
Dominika's avatar
Dominika

Truly ethical both in policies and in customer relations

5
The Triodos are the only financial institution that I get get excited about for positive reasons! They are the only bank that I trust to use my money in a way that matches my personal beliefs. Every aspect of their operation is carried out thoughtfully, with sustainability, transparency and accountability at the heart of what they do. This extends to their interactions with their customers - I always feel valued. If they say they will do something, they do! I was so pleased when they introduced their current account - I think of it as a little beam of light in a very dark world. Reviewed on: 14th December 2019
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Hils

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