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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10948)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

ethical, sustainable, and customer focused

The only bank to use to be safe in the knowledge my money is being used to power the renewable transition and not to fund harmful activities. Great customer service and careful attention to updates. Reviewed on: 4th March 2025

Very friendly and also ethical, which we both love

Very friendly and also ethical, which we both love Reviewed on: 4th March 2025

A truly ethical bank, very important to me.

A truly ethical bank, very important to me. Agents that answer the phone quickly and are helpful Reviewed on: 4th March 2025

Peace of mind banking

Peace of mind knowing my money isn’t burning the world down. Simple efficient banking. Reviewed on: 4th March 2025

Easy, simple, green.

Easy and simple service to use, app and apple pay are simple, and love to hear about the grassroots community projects they support Reviewed on: 4th March 2025

Helped me become confident with mobile banking.

Triodos helped me become confident with mobile phone banking. They answer the phone quickly. The staff know their systems well and were really good at guiding me through. I find the phone app ideal as a way to manage my money and it's good to know that it's being put to good use. Now I would not go back to high street banking. I moved to Triodos for their ethical aspects but have now found they are also much better in terms of customer service. Reviewed on: 4th March 2025

It feels good to know that my money is doing good.

It feels good to know that my money is doing good. Reviewed on: 4th March 2025

Customer service brilliant.

Customer service brilliant. Always super helpful Reviewed on: 4th March 2025

Proper ethical bank, with human customer service

Proper ethical bank, with customer service that is a human at the end with very little waiting Reviewed on: 4th March 2025

Fantastic customer experience.

Fantastic customer experience. Transparent banking with ethics at the core. Reviewed on: 4th March 2025

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