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Triodos Bank: Current Account reviews

4.93
Based on 5,518 reviews, last reviewed 25th Jan 2025
5350% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Meets our every need We are so happy that we changed to Triodos bank several years ago. We are totally satisfied with this bank, and delighted that we have found a bank wh... Read more Reviewed on: 25th January 2025
Shelagh Ashe's avatar
Shelagh Ashe

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current Account reviews (5518)

Friendly Ethical banking

5
When I opened my account, I was a little nervous about the online aspect of banking. However, I’ve found it very easy to use, and if there are difficulties or just questions, there are helpful real human beings at the end of a phone. Ethical AND friendly! Reviewed on: 14th December 2019

Great service and good values

5
I really like banking with a bank that shares my values. And the customer service is great. Jessie Reviewed on: 14th December 2019

Challenging the status quo

5
An ethical bank. Sounds like an oxymoron yet Triodos is really showing up the competition by providing transparent and strictly ethical lending. Knowing your money is not being invested into dodgy dealings such as arms, tobacco or big pharma is great but Triodos go a step further and actively show you the projects your money helps support all from within a well thought out app. The real kicker for me has been the stellar customer service. It's almost disarming having a well trained and helpful actual person pick up the phone after just a couple rings. I've not yet been put on hold and every query has been resolved swiftly and courteously. Bravo. Reviewed on: 14th December 2019

Ethical and helpful

5
I was recommended by my financial adviser to choose Triodos for my current account since I wanted to find a bank that wasn't investing in weapons or tobacco. There aren't any actual banks - everything is done online and you get a very pretty card to pay with, which has a neat strapline motto. Triodos is very hot on security - maybe a bit OTT with their rather complicated online banking sign-in and payment system - they will contectyou instantly if they suspect fraudulent activity. The only downside is that some companies still don't recognise the card for contactless payments and you have to tap in your PIN as in the old days. Reviewed on: 14th December 2019

Ethical Banking and Excellent Service

5
Even when things went gone wrong (my card stopped working) your excellent customer service person couldn't have been more helpful. All was resolved quickly. And it's great to be with a bank with ethics. Reviewed on: 14th December 2019

Plastic-free card, environmental attitude

4
Efficient service and no problems to date Reviewed on: 14th December 2019

An ethical bank I can trust

5
I have had a savings account with Triodos for several years. I was delighted when they introduced current accounts and opened one immediately. They are efficient. They help causes that I approve of - local businesses, green energy projects, and so on. Basically, they use money for good. Reviewed on: 14th December 2019

Inspiring banking!

5
Love getting the Triodos news and feeling connected to all the great sustainability causes Triodos (my money!) supports. I feel my banking aligns well with my social & environmental outlook. The practicalities of banking also work well for me. A great experience so no hesitation to recommend. In fact I take any opportunity to shout out there is another place to keep your money! Reviewed on: 14th December 2019

Tries to make finance something positive and not just a money making machine

5
Products are good and provide effective communication and charges are fair which is the core of what anyone wants from a bank account. This is enhanced by Triodos efforts to ensure your money is used in a positive and transparent way which simply doesnt happen elsewhere. Reviewed on: 14th December 2019

ethical and local

5
love that we can rest easy and be happy about where our money is being invested and going to Also some great articles and good reads that they send out Reviewed on: 14th December 2019

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