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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

The Ethical Bank!

My wife and I have been Triodos customers now for several years and we are so glad that we 'made the switch!' When personal contact is needed, (and who doesn't at some time need personal contact with their bank?), the patient helpful Triodos staff are just a phone call away! Reviewed on: 17th January 2024

The right choice

As ever, Triodos continues to provide excellent service and the opportunity to feel good about your savings and investments. A bank that I can trust financially and perhaps even more importantly- morally. Reviewed on: 17th January 2024

Great bank account.

Great bank account. Easy to switch and it feels great knowing that your money is being managed by an ethical and environmentally conscious bank. We moved to Triodos (from Santander) about 18 months ago and we've never looked back. We also moved our ISA. The app is good and improving all the time. Reviewed on: 17th January 2024

Triodos is planet friendly

I found the current account really easy to set up using the switch service, I had a few direct debits & all transferred over smoothing, I use the online sometimes & find it user friendly but mainly bank using the app & find it very user friendly, I haven't had to contact customer service much but when I have they are very helpful, I also have an online saver with Triodos That was easy to set up, I find Triodos very transparent & its nice to know that my bank is very ethical Reviewed on: 17th January 2024

Great Phone Advisors

What I like most about Triodos, aside from their ethical policies, is that I can easily get through to their call centre, and whoever I speak to is always knowledgeable, polite and thorough. Sadly this is all too rare these days, so it's something I really value. Reviewed on: 17th January 2024

Feeling comfortable with an ethical bank.

The clear website is easy to use. Customer service is exemplary: personal, friendly & efficient. I feel comfortable being with an ethical bank, free of the taint of the planet-trashing industries. Reviewed on: 17th January 2024

I really like banking with Triodos, because they are...

I really like banking with Triodos, because they are open and clear about their policies and investments and only support the type of people that i would be keen to support anyway. Their ethics match mine in regard to climate change, poverty, etc Reviewed on: 17th January 2024

Top class service, excellent app.

I moved my current account to Triodos 3 years ago. The transition was smooth, and I have had no problems since. The customer service is easily accessible and the app is excellent. Reviewed on: 17th January 2024

An efficient effective personal service.

An efficient effective personal service. I always find the customer helpline on the rare occasion I've had to consult it easy to access and very helpful. Reviewed on: 17th January 2024

Best ethical bank

I have been really pleased with the service that I have received from Triodos Bank and I am really happy to have a bank that shares my values and prioritises sustainability over profit. Reviewed on: 17th January 2024

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