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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

22008% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Clarity in Personal Banking

I am pleased to use Triodos Bank for my online current account because their website is clear and they always sort out any problems quickly. And I know that by using them I am helping their bank where everything is quite transparent. Reviewed on: 16th January 2024

Great bank

I’ve been with Triodos for about 3 years now and I’m happy with all aspects. The only thing I miss is not being able to use Apple pay Reviewed on: 16th January 2024

All I need in a bank

Customer service is exceptional when required. Love the easy to use app. Reviewed on: 16th January 2024

Excellent service from the ethical leader

I switched my current account to Triodos from Smile (Co-Op) a few years ago and haven't regretted it for a moment - the account is easily & elegantly managed online, if a telephone chat is ever required it is quickly & cheerily answered by one of the team, and you can be secure in the knowledge that your money is being managed for the sustainable benefit of planet & people ;-) Reviewed on: 16th January 2024

Sleep easy with ethical banking!

I have only had to contact customer services a couple of times for advice - they were very swift with their response and very helpful. I love the fact that I can see exactly what and who Triodos invest in on their website. they have helped projects in my local area. I sleep easier knowing they do not fund anything unethical or that would be damaging. Reviewed on: 16th January 2024

Triodos deserves a Best Bank Award

We have banked with Triodos for over 7 years and it has always been excellent. They are everything a bank should be - great customer service, first rate communication about how they/we can be a force for good, ethically driven and focussed. I recommend them whole heartedly! Reviewed on: 16th January 2024

I like that my money is not funding wars

I like knowing my money is not being used to fund wars and the oil and arms industries. I don’t have much money, but I can use it to “vote” by banking ethically. The small monthly fee is worth it. Only thing I miss is being able to pay cash into my account. I’d also like a breakdown of finances and the ability to see my income vs expenditure in the app. Currently statements can only be viewed online, not in the app, and the online login is much harder for me because my keypads doesn’t work correctly or I’ve forgotten memorablem information so I can never see my monthly expenditure and work out budgeting. I’m sure a quick call to customer services would enable me to login but I’d rather have the option to see it in the app. N26 have an awesome app but are not available in the UK and I’m not sure how ethical they are. Reviewed on: 16th January 2024

Look nowhere else for truly sustainable banking.

If you're concerned about ethical and sustainable banking, this is as good as it gets. Yes, we pay monthly. That's a transparent, honest and small amount with no unneeded bloat products attached. Reviewed on: 16th January 2024

Easy to use.

Easy to use. Most of what I need is on the app. Paperless. Invested in small green projects. Reviewed on: 16th January 2024

Great sustainable/ethical bank.

Very user friendly app, customer service so helpful but main overriding feature is their sustainability Reviewed on: 16th January 2024

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