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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

i love ethical and transparent banking of...

5
I love ethical and transparent banking with Triodos, its customer service is easy to access and helpful. its been a great experience Reviewed on: 16th January 2024

Good listeners and Good communicators

5
Whenever we have had to contact Triodos they have been very patient, have listened well and taken appropriate actions - then communicated clearly. We have no fears about contacting them. Reviewed on: 16th January 2024

Ethical and Sustainable Banking Guaranteed!

5
Using an ethically savvy Bank to manage our current account, while also investing in sustainable businessess is our ideal. Just wish we had acted on our choice years ago! Reviewed on: 16th January 2024

Banking that aligns with my ethics

5
I am a fan of the transparency offered by Triodos. I know where they invest and their morals and ethics align with mine. Not something I can say of many financial institutions. The customer service I have experienced has been swift, polite and effective. Staff were knowledgeable and keen to help resolve the single minor issue I have had over the years I have banked with Triodos. Reviewed on: 16th January 2024

Good ethical bank.

5
Good ethical consumer rating. Rare a bank is ethical when you have the likes of HSBC laundering cartel money Reviewed on: 16th January 2024

Great app and great customer service

5
Their customer service is excellent, their app is very easy to use and they are transparent both about charges and their ethical policies, which OSS why I chose them. I’ve been pleasantly surprised by what a great service they offer! Reviewed on: 16th January 2024

I switched from Nationwide (not because Nationwide w...

5
I switched from Nationwide (not because Nationwide were particularly bad), and it was very smooth, easy, Communication Reviewed on: 16th January 2024

My money is helping to make positive change

5
I access my account online, and the website is very easy to use. I have rarely needed to ask for help and when I did, the staff responded very quickly and clearly. I enjoy reading the bank newsletter with stories about the groups and businesses that they have loaned money to. These stories confirm that choosing to bank with Triodos was the right decision. My money is helping to make positive change. Reviewed on: 16th January 2024

A Landscape of Hope.

5
As a Landscape Technician with an occupation centred around making sustainable design choices to improve climate resilience, inclusiveness and accessibility, I was very very keen to ensure that the bank who handle my hard-earned money was aligned with my values. I was able to make the switch to Triodos from my previous high-street branch of BoS very easily indeed. The account cost is very reasonable at £3 per month, and the excellent regular updates on investments and charity case studies makes me feel confident that I made the right decision to change. My card is accepted everywhere, and there are no physical branches so every penny saved is directed in the most effective way to ensure that everybody who should benefit does. More and more people are turning to Triodos which means more excellent support for forward-thinking businesses and targeted charity donations. It also means that those horrible mainstream banks who turn cash into weaponry, deforestation, and corrupt governments with human rights atrocities get their hands on less money to hide dodgy investments on behalf of insensitive shareholders. It's unquestionably Triodos all the way, for a positive future! Reviewed on: 16th January 2024

Painless Switch to Triodos

5
Switching to Triodos was completely painless! Their online banking app is easy to use. My only regret is that I didn’t switch sooner. Reviewed on: 16th January 2024

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