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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Great use of my money

5
Always responsive and love how the money is invested. Reviewed on: 16th January 2024

Fantastic bank

5
Always quick to respond to queries and I really appreciate their ethical commitments. I have recommended them many times to friends. Can't praise them highly enough Reviewed on: 16th January 2024

The best of modern banking

5
For me, the best thing about banking with Triodos is that I know they only make ethical investments, so my money never finances activities that are bad for the planet or for people. I have the same online access to my account as I would with one of the big banks via the Triodos app, and whenever I’ve had a question or a problem, a real person who can help is available. Great bank all round. Reviewed on: 16th January 2024

Brilliantly functional, even more brilliantly ethical

5
Triodos have done everything I could ever expect from a bank, together with an unrivalled commitment to supporting a liveable future on our planet. At a time in history such as this and as a parent, I can't imagine a better reason to choose a bank. Reviewed on: 16th January 2024

Great clarity of purpose and use

5
My current account offers great clarity of purpose and use. It is so easy to navigate both the app and the website, and Triodos always exceed my expectations with their first rate customer service. Reviewed on: 16th January 2024

Mobile app easy to use and staff helpful and friendl...

5
Mobile app easy to use and staff helpful and friendly on phone. Reviewed on: 16th January 2024

There ethical, sustainable and extremely friendly!

5
There ethical, sustainable and extremely friendly! Reviewed on: 16th January 2024

Online app excellent and always a quick and helpful...

5
Online app excellent and always a quick and helpful response on the phone line. Couldn’t ask for more. And ethics of course of primary importance. Reviewed on: 16th January 2024

Excellence in Ethics and in Customer Service

5
Triodos Bank offers an excellent Current Account Service. I can't fault it, not least for the way in which it helps to reduce the risk of being exposed to possible scams. to get that quality of service at the same time as operating to the ethical standards that correspond with my values offers the perfect match. And such ethical practice is extremely rare in the banking world. This matters more than words can say. Reviewed on: 16th January 2024

Triodos act to meet expectations

5
Data security is clear with Triodos easing concerns about digital attack. A fixed, small fee reminds the customer that nothing in life is free. The communication channels work very well Reviewed on: 16th January 2024

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