Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

A great system with excellent support

5
The system works seamlessly and I have confidence in its security. When I need help, I can find it easily or talk to someone who understands and is helpful. Reviewed on: 16th January 2024

Banking for Good

5
I have total confidence in Triodos Their security and support is excellent and O continue to be impressed with the support they provide to small businesses. Their phone app is excellent too. Why would I bank with anyone else? Reviewed on: 16th January 2024

a great bank

5
I have always had great customer service and really enjoy banking through triodos. Reviewed on: 16th January 2024

I am very satisfied

4
I am almost perfectly satisfied with my experience with Triodos. My only issue is that I have to do a lot of transactions in other currencies (mostly euro and dollars) and that is costly currently. I would love Triodos to find other ethical banks outside of the UK with which to collaborate to make this more efficient. Reviewed on: 16th January 2024

Great ethos and communication

5
Customer service has always been helpful. The whole ethos of the company is something I really appreciate. Reviewed on: 16th January 2024

I am proud to be with Triodos because..

5
I love the ease of accessing my account from my iPhone and my laptop at anytime. I feel proud to have other accounts with Triodos and that they are such an ethical bank. It’s great to be able to contact them with any questions or help by speaking to a friendly real life person. Reviewed on: 16th January 2024

Guilt-free banking

5
I have been very happy with my Triodos current account after several years of feeling guilty and frustrated that my previous bank invested in the fossil fuel industry. Reviewed on: 16th January 2024

Great ethical bank.

5
The only truly ethical bank that helps support both small and large organisations who are helping create diverse ways of improving life on Earth. The company have always been helpful when I phone and you can quickly speak to a member of staff. This is definitely a plus in my opinion! Reviewed on: 16th January 2024

Great Bank

5
Very pleasant bank with whom to deal. Treat you in a very personable manner. I would strongly recommend. Reviewed on: 16th January 2024

Triodos: sustainable, efficient and effective.

5
Triodos is a bank that invests in sustainable and community projects. It is efficient in dealing with all queries that arise and the personal bank account runs effectively and efficiently. Reviewed on: 16th January 2024

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products