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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

So happy the bank is so ethical.

5
So happy the bank is so ethical. Happy with service and the app. Our savings account is also good. Reviewed on: 16th January 2024

Triodos is by far the best bank I have ever dealt with.

5
Triodos is by far the best bank I have ever dealt with. I wouldn't consider another provider. Reviewed on: 16th January 2024

Completely trustworthy & ethical

5
It's great that i can trust Triodos to invest my money into ethical places Reviewed on: 16th January 2024

What a breath of fresh air!

5
What a breath of fresh air! Completely different from your high street banks. Transparent, ethical and excellent to their customers Reviewed on: 16th January 2024

Customer service great.

5
Customer service great. Everything has gone smoothly since I transferred my account to Triodos. It’s great to know they only make ethical and renewable investments that will help to solve the climate emergency . Reviewed on: 16th January 2024

The excellent customer service is an unexpected bonus!

5
I love the fact that I can speak to someone in customer service - and not a chatbot. The customer service team is knowledgeable, helpful and friendly. My account is easy to manage on line - the instructions are clear and it does everything a bank account should. The ethical aspect of the bank is why I moved to Triodos - the excellent service is a bonus. Reviewed on: 16th January 2024

Triodos is the ethical option

5
Triodos is the most ethical bank I've found after extensive personal research, and I love knowing where my money's going (or not going!). It's very important to me that I don't support arms dealers or fossil fuel developments, which are given loans to by almost all mainstream banks. Reviewed on: 16th January 2024

Honest banking with no hidden agenda..

5
Honest banking with no hidden agenda to profiting from clients with the added bonus of being ethically and environmentally conscious. Reviewed on: 16th January 2024

You can talk to a real person,

5
You can talk to a real person, although th ephone number is printed in rather small numbers Reviewed on: 16th January 2024

Brilliant ethics.

5
I have a personal account but I also hold savings and ISAs with them. The most important thing for me is that they don't invest in fossil fuels or weapons. I love their app and I like seeing how much carbon is being saved, but it's the ethics I value most Reviewed on: 16th January 2024

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