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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Ethical

5
Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

Brilliant!

5
I want to nominate Triodos Bank who I have been with for nearly six years. The customer service in particular are outstanding. Professional and considerate. People often ask who are Triodos and I enjoy telling them they are an ethical bank even with an ethical bank card. The App also is easy to navigate. Good luck all at Triodos. You deserve to win this award! Reviewed on: 23rd March 2023

Excellent service

5
Their customer service is very good and phone response time is quick. They are always friendly and helpful and it is great to know that my money is being used ethically. Reviewed on: 23rd March 2023

Perfect bank

5
I really enjoy banking with Triodos. There’s not a slight I can say in regard to them Reviewed on: 23rd March 2023

Excellent service

5
I have just moved my account to Triodos. The phones were answered quickly, staff were brilliant, everything was made easy, the whole process was extremely efficient. And it's ethical - in line with my values. Reviewed on: 23rd March 2023

Good prompt service

5
Triodos are to be congratulated on their prompt response to on line queries. The mobile app is very easy to use and making payments quick and easy Reviewed on: 23rd March 2023

Good

5
A good bank in all senses of the meaning. Good App. Good service. Good values. Good for the planet. Why would you choose another bank? Reviewed on: 23rd March 2023

Finally, a bank that matches our values

5
Triodos stands out from the crowd as a bank with a mission - to invest your money into environmental and community causes. From day one I've been able rest easy knowing my money isn't used to fund some of the world's worst industries, and can even use the app to see where those funds are being invested. When it comes to ethics and transparency, no competitor holds a candle. Reviewed on: 23rd March 2023

Sleep well

5
I’ve had a Triodos current account for over 7 years It’s a friendly efficient safe bank whose ethics mean I sleep well at night Reviewed on: 23rd March 2023

Ticking all the boxes: honest, ethical and quality banking

5
Yes we went to Triodos for their ethical finance position, but sine then we've found the personal service excellent, the app is great, web interfaces rich with features and advancing still. The charge (modestly) for a current account, but we're happy to pay this and know all the money is being used for good, and the cost of banking is not being creamed off us indirectly. Reviewed on: 23rd March 2023

Environmental champion

5
Just what I’ve always wanted - ethical banking. No other bank takes their concern for the the environment as seriously. I’m proud to be a customer. Reviewed on: 23rd March 2023

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