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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

4613% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

Excellent bank

Straight forward app, easy to use, and clear information on website for queries. And it’s Ethical. Reviewed on: 18th January 2023

Glad my money is being used for good

As well as the ethical reasons for choosing Triodos, the banking experience is now much better. I recommend anyone who cares about the planet to switch to Triodos. Reviewed on: 18th January 2023

Fantastic, ethical bank

I have been with Triodos for a few years now, and delighted to be able to be have my account taken care of by an ethical and sustainable bank Reviewed on: 18th January 2023

An ethical bank it this age is a rare thing

Great bank, so pleased that I made the switch . Very easy to use app don’t need the branch staff are helpful when I ring them.like that my money is being used for good . Reviewed on: 18th January 2023

Clarity and responsible investment

Triodos offer secure service and good investment into businesses and organisations that have environmental and human responsibility. Reviewed on: 18th January 2023

Love their values and ethics.

I think they’re a little behind in terms of the range of online services they offer in the app but I bank with them because they’re one of the most ethical and sustainable banks available. So that’s a small price to pay. Reviewed on: 18th January 2023

Great bank with ethical values

Triodos has an amazing ethos and works hard to be an ethical company and they let you a a customer know how your money is making a positive impact on the world. Reviewed on: 18th January 2023

Why such poor customer service

So many aspects of Triodos seem excellent from an ethical point of view but both my wife and I’d experience of attempting to join the bank was simply appalling. We had both just moved from the US and the paperwork hurdles were enormous but worse than that the effort to help from Triodos customer service simply was NOT there. I persevered and got an account but was left with deep reservation. After weeks of trying my wife (the greenest and most ethical person I know) was forced to give up and go elsewhere out of frustration and anxiety through the lack of personnel responsiveness and assistance. Something has to change ! Reviewed on: 18th January 2023

Sustainable, Ethical, Secure and Userfriendly

Gives me hope that we may be able to save planet after all Reviewed on: 18th January 2023

Excellent service with ethical values

Why compromise when you can have both an ethical and professional bank Reviewed on: 18th January 2023

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