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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7587 reviews)

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4.94

Based on 7,586 reviews, last reviewed 18th Apr 2025

104350% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

The account is good The account is good and offers a competitive rate of interest and I'm kept informed and up to date with the bank and its ethos Reviewed on: 18th April 2025

Latest lowest rating:

1

Poor Customer Service, really poor My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpfu... Read more Reviewed on: 18th April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current Account reviews (7587)

Ethical and friendly

To be part of a bank that wants to make real changes to a broken system is really heartening. Reviewed on: 15th December 2019

Peace of mind

Knowing that my banking is ethical brings complete peace of mind.... and the service is excellent as well as personal. Reviewed on: 15th December 2019

A constantly improving offering, happy to have an ethical choice!

A constantly improving offering, happy to have an ethical choice! Reviewed on: 14th December 2019

I want my money to do good

Banking with triodos is a positive thing I can do for people and the planet. Reviewed on: 14th December 2019

Banking with peace of mind

All my dealings with the bank have been positive. The customer helpline is answered quickly, and staff have always been friendly and helpful. I have no real issues with the banking experience, and am very happy to be with a bank that operates according to ethical principles. Triodos focusses on environmental, social and cultural sustainability in the companies that it finances and is committed to transparency, so you can even check on their website that they are lending to companies that meet their ethical criteria. Reviewed on: 14th December 2019

A great ethical bank for everyday

There is much to like about Triodos - its ethics, values, integrity, bank cards made from recycled plastic and so much more. They made the switch really smooth and easy and seamless. I heartily recommend this. I like using the phone app and the online banking is easy. When I had an unusually big bill to pay, their fraud department held it back until it had verified it with me. Great service. Reviewed on: 14th December 2019

The reliable bank

The online account works well: it is easy to make and receive payments. I feel confident that they will respond positively if I ring them and they will follow up issues. Triodos is reliable in giving me access to my money and I know they use it ethically. Reviewed on: 14th December 2019

Ethica, personable, positive

Always friendly support from a Bristol based team. Good to know my money is doing some good in the world. Reviewed on: 14th December 2019

Simple, easy and transparent bank

It's a bank doing what bank should do. And most importantly is the transparency. You know where your money goes and it goes to help environment. Reviewed on: 14th December 2019

Personal Service

This bank suits my lifestyle and personal values. Reviewed on: 14th December 2019

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