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Triodos Bank: Current account reviews

4.86
Based on 10,946 reviews, last reviewed 29th May 2026
49% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026
Fiona H's avatar
Fiona H

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

A transparently ethical bank

5
Love the ability to see how Triodos invests in ethical projects, directly from the app. Reviewed on: 17th January 2023

Considerate, Carefull and Capable

5
They respect that you cannot always plan ahead, they caution when they identify a possible problem and their services provide all that is required. Reviewed on: 17th January 2023

Excellent bank

5
So important to have ethical banking and money not invested in fossil fuel or arms. Very good customer service on the phone and issues resolved quickly Reviewed on: 17th January 2023

Great ethics - weak on website details

4
I joined Triodos bank for its ethical stance on investments and transparency. I still love that. However I find it frustrating to use the website. I can’t easily retrieve details of my direct debits and standing orders, for example. Reviewed on: 17th January 2023

Good service and ethos, lacking tech

4
Cannot fault the bank delivering on their ethics and delivering good customer service. I value this over anything else. However, tech needs developing to match other banks, eg cheque depositing and working with Apple Pay. Reviewed on: 17th January 2023

A bank that stands by its ethical principles

5
I have the confidence that the Bank uses my funds in an ethical way to support organisations and individuals to achive their goals Reviewed on: 17th January 2023

Staff very helpful

5
I find staff always very helpful and call you back if for any reason the call drops Reviewed on: 17th January 2023

Ethical, Personal, Trustworthy

5
After making the decision to put my money where my ethical mouth is, I opened a Triodos Account. It is the closest I have had to a personal relationship with a bank since the 1980’s. I feel informed, safe and supported, and when I phone Triodos they listen and respond intelligently to my needs. It’s good to know my money is a contribution to things I care about in society. I can’t recommend highly enough Reviewed on: 17th January 2023

Ethical and efficient

5
Satisfy your principles without having to compromise on service or efficiency Reviewed on: 17th January 2023

Ethical banking matters!

5
It is great to know there are people making ethical choices with my money. Being able to trust Triodos, gives me greater peace of mind and a feeling of doing some more good in the world ♥️ Reviewed on: 17th January 2023

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