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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.863537424743180367 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

29% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Ethical and efficient

It is great to be able to bank with confidence knowing that your money will not be used to support any enterprises you yourself would not be comfortable investing in. The bank is also very efficient with a great mobile app and is always improving Reviewed on: 17th January 2023

Ethical Peace of Mind

For as long as Triodos continue to invest my money in community projects that actively help people and planet I will never switch banks. Triodos is exactly what I've been searching for my whole banking life and they are the perfect example of making bold decisions for the sake of the world, something so many other companies should be doing. Their customer service is always wonderful and I feel like my money is safe with them. Reviewed on: 17th January 2023

Easy to use, ethical bank

Such an easy to use interface. This bank looks after me but I also feel good using it in the knowledge that my money is being used ethically and to support environmentally sustainable projects. Reviewed on: 17th January 2023

Worst customer service ever received and bitterly disappointed

My experience of being a customer with Triodos has been receiving the worst customer service i have ever encountered. I have been trying to organise an international transfer for over two months and it has still not arrived. Previously I attempted to transfer cash into an ISA with Triodos and experienced lengthy delays because Triodos send the transfer request form to the wrong address. This only came to light when I chased it up. Messages to the secure messaging service generally go unanswered and it is very difficult to make any progress on the phone. I asked if I could go into the bank to speak to someone but was told this was not possible. I’ve emailed the Triodos complaints email address twice and no answer. I would give no stars if this was an option. Incompetent and untrustworthy. So disappointed because Itransferred my account to Triodos for ethical reasons but will now look to move elsewhere. Reviewed on: 17th January 2023

Finance for good, for real!

Great customer service, pure impact, love the values. Thank you Triodos!!’ Reviewed on: 17th January 2023

Great ethical bank

It’s so important to know that our money is being used in a positive way! Reviewed on: 17th January 2023

Honest ethical bank

We find Triodos really good, they're way more ethical than the other big high street banks and are trying to make a difference Reviewed on: 17th January 2023

Ethical, improving but needs faster payments & digital wallets

Simple and you can tell improvements to the digital experience have been made. The focus is very much on the ethics, but instant faster payments as well as Apple Pay would make the £3 monthly fee a little more palatable. Reviewed on: 17th January 2023

Simple ethical banking

Great customer service. Coupled with a strong ethical stance Reviewed on: 17th January 2023

Excellent Ethical Service

I have been banking with Triodos for 5+ years. The service provided is second to none, with the customer service support always so courteous and helpful. Throw in the ethical trading, supporting so many local initiatives and you have a winning combination. Reviewed on: 17th January 2023

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