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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethical, human and efficient

Triodos is run on thoughtful, ethical and eco principles but is also just a really effective bank. Offers all the options needed and when I have ever needed to speak to them - they are friendly, efficient and helpful. Just what is needed all round! Reviewed on: 15th January 2022

Friendly, personal, ethical banking

The app and mobile banking experiences are smooth and feel very safe and secure. Every time I speak to a customer service agent I am welcomed by genuine kindness and friendly people. The banks transparency and ethical practices are so important to me and I feel proud to use my Triodos bank card in the shops. Reviewed on: 15th January 2022

Very pleasant experience every time

The staff are always polite on the phone, no long waiting times. No problems or issues with the banking whatsoever. Reviewed on: 15th January 2022

Perfect ethical banking..

I wanted to bank with an ethical bank and to know that my money is only ever being used to make good in the world...Triodos does that perfectly. Reviewed on: 15th January 2022

Tripods bank the best

Let's face it Triodos is the ONLY REALLY green bank it has been and continues to be innovative in all areas of banking and with excellent people skills service and overall sound principles why vote for conglomerate puppet banks ? Reviewed on: 15th January 2022

Best approach to banking of any retail bank

Triodos’s approach to banking was exactly what I was looking for from my bank - I really like how my money is invested in sustainable projects. Their customer service is also very good. I am usually able to get through to someone to speak about my accounts promptly and they are always very helpful. Reviewed on: 15th January 2022

Outstanding Customer Support

I had a problem transferring my Canadian pension. Triodos when beyond expectations to resolve my problem. As well, it is wonderful and a relief to be with an ethical bank. Reviewed on: 15th January 2022

The bank that makes me feel good

By banking with Triodos not only is it good for my money but my money is doing good. Reviewed on: 15th January 2022

Ethical, forward thinking and efficient - perfect combo

I like knowing my money is on the side of efforts to make the world a better rather than a greedier place. But aside from that I find Triodos onine banking easy to navigate and customer service excellent. Reviewed on: 15th January 2022

If you want to put your money where your mouth is

Triodos is a great bank because it sticks to what banks’ missions should be ie serving the community. If you hold an account there you know that your money is benefiting good causes and projects that can make our world a better place. The only area for improvement is their customer facing technology which is still a bit clunky (eg you can’t make a payment online just with the app) Reviewed on: 15th January 2022

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