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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1955% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

Best banking experience ever!

5
Triodos ethics score highly with me. The online site is easy to navigate. I have no concerns or misgivings about banking with Triodos. Reviewed on: 15th January 2022

Ethical and competent.

5
I transferred my main account to Triodos a few years ago. All direct debit and standing orders came across with no issues. I feel better my money is being used ethically and the customer service is excellent. Everything can be checked online and on the app. security is tight as well as you have to use a keypad to authorise a lot of items. Also provide options for ethical investments. Really happy since I made the switch. Reviewed on: 15th January 2022

Reliable, efficient, sustainable

5
the bank is reliable and efficient. it has a sustainable philosophy in terms ethics and the environment Reviewed on: 15th January 2022

Ethical banking without compromise

5
I joined them because they're the only bank that have made any proper commitments to the environment (pretty sure they have no investments in fossil fuels etc.) so they were a no brainer for me. They also give a lot of loans to independent businesses and you can even see who they've helped on a map on the app. Even though they're smaller and newer than most others their card generally works for all the websites I've paid for stuff on, their website/app is really simple to use, and there's lots of savings accounts / impact investments which they offer (I opened a cash ISA which is low interest as per everywhere else but at least I know it's doing some good). In a nutshell, I've not had any major issues with them, and I know my money is safe and doing some good which it would otherwise not be doing with the big banks. Reviewed on: 15th January 2022

Great customer service on a modern banking platform

5
I choose Triodos because of its ethical policies (and I believe that change starts with each individual, rather than waiting for someone else to improve a situation), but I stay with them because of there fantastic UK customer service and there brilliant online banking application. Reviewed on: 15th January 2022

A wonderful, friendly, eco bank

5
Never had a problem with Triodos and moved all of my accounts and savings over knowing my money is somewhere committed to doing good for the planet and investing in sustainable companies. My only complaint or issue would be transfers taking up to two hours. Aside from that, there’s no other issues and whenever I’ve needed to call the bank I’ve received excellent service every time Reviewed on: 15th January 2022

The best ethical bank

5
The best ethical bank- It's customer service is exceptional and it's personal touch for those in difficulty is greatly appreciated Reviewed on: 15th January 2022

Perfect banking experience.

5
Having switched to Triodos bank last year I can safely say they are the best bank I have used. Their switching service was perfect and the service since has been excellent. The fact that they are so ethical just tops it all off. Reviewed on: 15th January 2022

Good bank, good things

4
The only uk bank you can be sure are making positive investments with all their money Reviewed on: 15th January 2022

Eco Friendly and Easy

5
I moved to Triodos after I found out my old bank was one of the biggest financial supporters of fossil fuels. I switched within the day and everything has been dead easy. I don't mind paying the £3 a month as it helps the environment. The customer service I've received have been tremendous and I would definitely them to others. Reviewed on: 15th January 2022

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