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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

Ethics first

The things I like the most about Triodos are 1.Ethical and sustainable values that align with my own. 2.Total Transparency which ensures no green washing. 3. Thought leadership in development the banking sector Reviewed on: 15th January 2022

Helpful and Ethical

I am just consistently impressed with the professional, helpful nature of the bank personnel, as well as the commitment of the bank to its ethical standards. Reviewed on: 15th January 2022

Great ethical bank

Love what they stand for and everything they are doing from a green perspective. Technology could be better. Customer service is fantastic. Reviewed on: 15th January 2022

Ethical and secure

Love how transparent they are about what they invest in. The security features of their Internet banking are top notch, too. Reviewed on: 15th January 2022

Ethical

Excellent customer service and ckarity on how money is used and the ethics behind that to support communities Reviewed on: 15th January 2022

Supporting wonderful projects

I love to know that my money is invested wisely to make the world a greener and fairer place! Reviewed on: 15th January 2022

Ethical Banking

Transparent and fair banking that has a positive impact on the planet. Reviewed on: 15th January 2022

Brilliant & ethical

Unlike all the ‘big’ banks, Triodos offers outstanding, friendly, timely customer service and online banking that works! Add to that the ethical and sustainable elements to the bank too and it’s a bank to be proud of. I’ve been a customer for five years and I would recommend them to anyone. Reviewed on: 15th January 2022

Ethical and caring

An ethical bank that genuinely focuses on doing good in the world - and with excellent customer service with humanity and real care and helpful suggestions. Reviewed on: 15th January 2022

Putting people and planet ahead of greed

Finance enables so much damage to people and planet, and therefore has the potential to do so much good. The vast majority of banks focus on the old economic model where profit and greed are put ahead of everything else, but Triodos has flipped this on its head and chosen a different, more positive path. I now pay £3/month for a current account I never used to have to, but am so pleased am proud of my bank - never said that before. Their customer service is also excellent, and were there for me where a phishing scam led to me revealing lots of personal details Reviewed on: 15th January 2022

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