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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

1955% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

ethical banking at its best

Triodos does what is says it will do and keeps us all well informed with clear, informative and uplifting updates. This kind of ethical banking gives hope in these bleak times. Reviewed on: 15th January 2022

Conscientious bank, easy to use app

Nice to know that what little savings I have are invested appropriately. Have to start thinking consciously about the next generations futures and start being responsible. Integrity in the banking community is about as robust as the current cabinet so we have to be proactive ourselves Reviewed on: 15th January 2022

Excellent bank!

I chose triodos due to its ethical standards, however I have been really impressed by it overall - excellent customer service! Reviewed on: 15th January 2022

Extremely happy to have an account with an ethical and sustainable bank

I am delighted to find an ethical bank with great customer service. Reviewed on: 15th January 2022

Excellent Bank

Excellent bank with a customer service second to none. Reviewed on: 15th January 2022

Very ethical bank with great customer service

I switched to Triodos a couple of months ago, and it has been a breeze. Their customer service is absolutely top-notch, andthe switching process was made super easy by them. Plus, you get the additional satisfaction of knowing you are registered with the most ethical bank around! Reviewed on: 15th January 2022

Banking that feels good

I love the experience of banking with Triodos. They are so transparent about what they do it makes me feel better about where I'm putting my money. Also, small things but I love the design of their cards and their app - always a nice reminder that you're banking ethically. Their customer service is great and their call handlers are always very friendly and happy to help. If I had to say what I'd like to improve, I wish there were physical banks I could visit. I miss being able to debit cash into my account. Also, the process with sending cheques in the post can be a bit daunting and slow. Although these minor inconveniences aren't enough to make me stop using Triodos. They still remain the best bank in my eyes. Reviewed on: 15th January 2022

Bank in line with your values

Changed my current account to Triodos. They took my special needs into account, service to the max. Nothing too much trouble. Friendly customer service. Feel my everyday finances are in safe hands, supporting local business and the environment all the while making me feel valued as a human being with disabilities. Reviewed on: 15th January 2022

Great ethical bank

Really reassuring to have such a transparent bank which does good for society Reviewed on: 12th January 2022

STAY AWAY if you want access to your money

Where do I begin? Been with Triodos for years and though their phone staff are lovely, their ability to know what the left and right hand are doing is shocking. Frankly, I think they love keeping our heard earned, tax-paid money, and when one tries to actually access, withdraw, transfer said money, it is like jumping through rings that are never good enough. It is all roses and ethics on the outside and sh*t on the inside. The LACK of communication when there is a supposed issue is astonishing and you have to be Sherlock Holmes just to figure out what the F is wrong. Questions more likened to interrogation as to where finances come from, even though proof of documentation was provided makes me think they are forgetting they are a bank! STAY AWAY and hold your assets in another bank or bloody precious metals for gods sake. Months of back and forth with no solutions. Empty words and promises and a lack of customer understanding and follow through. Reviewed on: 16th July 2021

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