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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1955% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

Cheerful, professional, helpful, & ethical.

5
Calling up I got through to a human within minutes and was greeted with genuinely friendly candour. Each time I've called the same experience of friendly, pleasant, helpful, and effective assistance. Online banking is really easy and secure. Reviewed on: 14th June 2021

ethical and transparent banking

5
this bank has never disappointed me with their first class internet banking, the very best service i could have hoped for Reviewed on: 14th June 2021

Reliable, user friendly, brilliant customer service

5
I've been so impressed: website is simple to use, never crashes, feels secure but without being too fiddly. Customer service any time I've needed them has been from a local, well trained and super helpful employee. I've never hung up feel anything other than satisfied. BUT MOST IMPORTANTLY: my money isn't funding fossil fuel extraction...so I can sleep a whole lot better at night! Reviewed on: 29th April 2021

An ethical bank with excellent customer service.

5
Whether it is answering a question or solving a problem, they are friendly and competent. I also feel comfortable that my money is funding ethical projects rather than more oil and gas. Reviewed on: 29th April 2021

ethical and great service

5
very happy, highly recommend, has been a good experience transferring Reviewed on: 20th April 2021

Ethical, efficient and earth-friendly

5
The best bank I've banked with. Quick and easy to open an account. Transferred all my direct debits etc, no bother. Customer service was personal, knowledgeable and very efficient! And most importantly to me, ethical. Reviewed on: 18th April 2021

Ethical and Easy

5
A very personal customer experience when you need it, what more can you say, read their values and try to disagree. Youll have no choice other than to join. Reviewed on: 18th April 2021

Caring, Efficient. Great service.

5
We have been with Triodos bank for many years and always been very impressed . The online banking is very efficient and we felt it is very secure. We also like the fact that the bank is fully accountable and only supports good community and environmental projects. Reviewed on: 18th April 2021

Impressive, trustworthy, ethical

5
Great internet banking, informative, responsive customer services, ethical. Reviewed on: 18th April 2021

Easy ethical decision

5
Triodos have always been really helpful whenever I've needed them. I'm grateful to have a bank that is transparent and that invests ethically. Reviewed on: 18th April 2021

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