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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Great customer service from a bank that fits my values

Low waiting times to get in touch with customer service. Seamless switch from previous bank. A transparent and ethical bank which is delivering positive change. Reviewed on: 27th February 2021

Everything you need in a current a/c with added conscience

Phone and internet work smoothly. Have to use a Digipass more often than with other accounts but soon get used to it. £3 pm charge is reasonable and explained. Sleep at night knowing your money is being used for positive not dodgy purposes. Reviewed on: 27th February 2021

A trustworthy, friendly, ethical, transparent bank.

I only have good things to say about Triodos, from the customer services, always pleasant, easy, helpful to the comprehensive website, and the ease of use of online banking. But my main reason for chosing Triodos is because it is the most ethical bank in the UK. And I care a lot about that. I would be very sad if my money served to fuel wars, discrimination, pollution and destruction of the environment, animals, plants, human life in any way. Reviewed on: 27th February 2021

Well worth the move!

After banking with non-ethical companies for years, it's truly wonderful to see the projects funded by Triodos with the money from account holders like me. Their online banking is so simple and most importantly they combine fiscal matters with caring about the world around.. Reviewed on: 27th February 2021

Client and climate aware!

It is more important than ever to make finance work ethically for the sake of all l;ife on Earth. Reviewed on: 27th February 2021

Quick, easy, polite

I save monthly and occasionally want money and have always found your staff to be helpful, polite and good-tempered. I have no complaints Reviewed on: 27th February 2021

Top customer service.

Very pleased with the banks customer service all while I know my money is being invested into ethical good causes. Keep up the fantastic work. Reviewed on: 27th February 2021

A bank with a conscience.

It is a relief in these challenging times to entrust my money to a dependable bank, with the morals and ethics that support investment in a sustainable and kinder future for our World. Triodos are an honest and very helpful and friendly bank. Reviewed on: 27th February 2021

Ethical banking

Triodos is an ethical bank, the bank acknowledges wider stakeholders and invests in positive projects. Reviewed on: 27th February 2021

Ethical ... unless you're trans

I joined Triodos Bank to try and contribute less to unethical activities, and Triodos Bank is always the one which came out on top. It's commitment to the environment and local communities is always on show, however when I tried to change my name I found some issues. Unlike almost every other organisation, they need a deedpoll enrolled with the courts in order to change names, a very odd rule which I have never encountered with another bank or organisation. It's customer service in handling this was ok, but their limited power in affecting change within their organisation highlights that there is little communication within the organisation, and little desire to modernise in a fast changing world. To sum up, Triodos is one of the best banks around, but this is due to the poor ethical standards of other banks, but its lack of accessibility for trans customers means I have lost all faith in the organisation evolving and adapting to the world in years to come. Reviewed on: 27th February 2021

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