Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Peace of mind

5
I know my money is being used ethical, that customers and borrowers are being treated fairly and any money lent meets ethical, social and sustainable criteria . Reviewed on: 27th February 2021

Ethical, functional, amazing customer service

5
I switched to Triodos because I wanted to bank with an organisation that treated my money responsibly and put it to work for good. I love that all organisations Triodos lends money to adhere to their high standards to make a positive impact, and are published on their website and app - the app’s community feature is cool, as I’ve found a few new companies nearby and around the country that I wouldn’t have known about otherwise who I want to support in other ways, as well as knowing that my money supports them simply by banking with Triodos. The app is clean and simple to use and does what I need. And if I’ve ever needed to speak to someone at Triodos it takes a few short minutes to get through and the team there is lovely and personable. Banking with Triodos feels like being part of something - a movement for positive change (much needed in this current climate) and a community or family. Reviewed on: 27th February 2021

Putting your money where your mouth is

5
I love the fact that I know exactly where my money goes and it is invested to help community groups, the environment and other worthwhile projects. The customer service is fantastic - over the pandemic they helped to sort out a complex issue with my daughters saving account- they are always helpful, go the extra mile. Reviewed on: 26th February 2021

A better approach to banking

5
They are not evil and genuinely try to provide banking as a solution to being more sustainable. Reviewed on: 26th February 2021

TRIODOS honest ethical truthful

5
I want a bank that reflects my values of investing in a better world working to build stronger communities and deals with me as a person in an honest open and ethical way Reviewed on: 26th February 2021

A very human back - in all respects

5
ESG is more than a buzzy acronym, it's how all companies need to operate. Triodos does, in spades. Perfect bank for all who care about their fellow humans and the planet. May sound corny but it gives me a warm fuzzy glow to use them and their services. Reviewed on: 26th February 2021

Ethical banking done well

4
Triodos offers an excellent banking experience that doesn't make me feel guilty about where my money goes. Reviewed on: 26th February 2021

Always spot on

5
Great comms, service and products. Reviewed on: 26th February 2021

AWESOME

5
Triodos is *my* bank. I trust them to look after me and my money - to invest in things I value, to warn me about new scams, to really listen to me on the phone and reply to my messages. I think they're so great! I'd tell all my friends and relatives... but they're pretty much all with Triodos already! Reviewed on: 26th February 2021

Only truly ethical choice

5
Triodos is the only bank to offer a truly positive approach to banking. They do this by choosing to invest in those projects which focus on a set of values which puts the human and the earth at the centre and profit to one side. This creates a community of investors and customers who are building a resilient world to the challenges of poverty, environment and global unrest. Reviewed on: 26th February 2021

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products