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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

Pain free banking that helps the environment

Amazingly smooth process to open an account and get it up and running. I’m very happy to be making a positive contribution in doing something I have to do anyway. Reviewed on: 26th February 2021

Simple, convenient and ethical

I've been very happy banking since joining Triodos. Its reassuring to know your money is being handled ethically and the transparency of the bank makes it easier to look into how things work. Plus its a great interface, good app, simple and efficient. Reviewed on: 26th February 2021

Every bank should follow their lead

People and planet would be healed Reviewed on: 26th February 2021

Ethical, accessible and practical

Switching to Triodos has been a very positive move for me. The system is easy to access and customer service people are always quickly available, helpful and genuinely patient, staying with you until whatever query you have is completely sorted out. It comforts me to know that such money as I have with them is being used ethically. My experience of current account banking with Triodos has been so positive that we intend moving our other accounts to them in the near future. Reviewed on: 26th February 2021

Top climate action!

I wanted to move my money so that it is funding work to help in the global effort on climate change. Everything about Triodos fills me with confidence that this is the right thing to do. The Triodos ethos of placing people and planet first comes across in all the interactions with the bank. Careful thought seems to go into everything that are about. Making the change was easy and it feels like joining a team of people dedicates to the common good. Thank you Triodos! Reviewed on: 26th February 2021

Great to be part of such sustainable ethical banking

I closed two accounts with High Street banks around 18 months ago having realised how many 'High Street' Banks were contributing to climate change through their policies. I'm delighted to be with a bank that is not only so committed to ethical banking and sustainable development, but supports so may worthy projects. Reviewed on: 26th February 2021

The most ethical bank

I don't see any reason apart from lack of IT skills (as Triodos banking is all online) not to bank and save with Triodos as every other bank except the Cooperative Bank (which I would recommend to those who need a local branch) is destroying the planet with their investments in fossil fuels. Reviewed on: 26th February 2021

Fantastic bank.

Ethical banking, great customer service from people who care. Really glad I made the switch a few years ago. I haven’t looked back. Reviewed on: 26th February 2021

Best bank: evry litte helps

We changed to Triodos because they help environmentally friendly, local driven projects and companies. Every little helps. Reviewed on: 26th February 2021

Great ethical bank!

I have been banking with Triodos bank for over 3 years and never had a single problem. On the few occasions where I had to call customer service, I have always found the service very prompt and the staff very friendly to deal with. Reviewed on: 26th February 2021

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