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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethical Banking Feels Great

It’s wonderful to know our money is used to support ethical organisations and isn’t being used to support ecocide and other nefarious purposes. It’s very empowering. Reviewed on: 26th February 2021

A bank that meets my ethical requirements.

Triodos has good customer service and I find the website easy to use. I like to know that my money is well used. I also like their ifisa provision. I trust them to vet the offers that come from them and they are well managed. I accept that there is still some risk. Reviewed on: 26th February 2021

Ethical, friendly and secure

Banking with Triodos gives peace of mind and transparency to how your money is invested and no hidden charges Staff are friendly and responsive Reviewed on: 26th February 2021

All round great performance

Quite apart from the obvious ethical credentials Triodos is trying hard to provide a positive personalised customer experience. Online and telephone interaction is always efficient and constructive with a minimum of automation in complete contrast to traditional banks Reviewed on: 26th February 2021

Refreshing

Amazing Phone service and I was blown away by the offices in Bristol and how their ethical values even bled into their architecture. Surely the future for young people. I can bank guilt free with triodos. Reviewed on: 26th February 2021

Better must come

I chose Triodos bank because I was fed up of using a bank that was contributing to global warming by investing in oil and coal. I moved to Triodos and feel heartened by the fact that they are investing in sustainable energy companies, organic food producers and cooperative and social housing schemes. Better must come and this is the way it will! Reviewed on: 26th February 2021

Incredible customer service and ethics

Triodos's customer service is simply unrivalled. Any issue is explained transparently and resolved really quickly. I never have to wait more than 10 mins to speak to someone. And an ethical bank, they are a clear leader and beacon of hope for future society and an economy that works for everyone. I cannot recommend them highly enough based on their transparency, product offering and customer service. Reviewed on: 26th February 2021

The most environmentally friendly bank

I can't recommend them highly enough. Reviewed on: 26th February 2021

Great on all fronts

That’s it, it’s great on all fronts. Reviewed on: 26th February 2021

One of the best banks around. .

I made the choice years ago to only bank with ethical banks and this is one of the best. Customer service is brilliant as well - lovely staff and it is a pleasure dealing with them. Reviewed on: 26th February 2021

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