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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10943)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Genuinely helpful staff & excellent app!

Ive been a business and personal customer with Triodos for years now. They have a helpful kind patient workforce who are always there for you if needed. The App and online banking is easy and clear. I find the transparent charges much lower than my old so-called 'flat rate' on my business account elsewhere as there is nothing hidden! I love that I know how my money is used and that I have a clear conscience when there is so much in the world I would never want to fund. Can't recommend enough. If only all banks could be so straightforward the world would be a far better place. Reviewed on: 14th February 2021

Ethical banking at its best

The Triodos Bank UK has proved to be a beacon of light in comparison with the High Sreet banks I still have dealings with. My account is well handled, of course, but it is the underlying ethical ethos which shines through at all times that makes it such a stand out. Reviewed on: 14th February 2021

Excellent customer services and a sound customer led ethical bank.

Polite but not stuffy customer service both by phone and online. Truly an ethical bank not greenwash with a focus on lending to green and community organisations. It values and seeks out customer involvement in its ethical stance. Reviewed on: 14th February 2021

A win-win banking experience

This is a bank with superb, transparent ethical credentials, really striving to make a positive difference through the power of money. They combine this with very easy access, even on the telephone, which in the current pandemic is impressive, and their representatives are unfailingly supportive and knowledgeable. Reviewed on: 14th February 2021

Banking with a conscience.

I feel at ease knowing that my investment will be used to support enterprises in line with my values. Reviewed on: 14th February 2021

Ethical, reliable, no-nonsense

Triodos , one of the few banks to operate truly ethically. Have been with them for a few years and am a massive fan Reviewed on: 14th February 2021

Banking with a difference

My overall experience with Triodos has been very pleasant and positive. They are transparent, easy to get hold of and quick to respond. I recently switched accounts to Triodos and am very happy to have taken this step. It is good to know that they are value driven and don’t fund destructive and explorative businesses. A good step towards a more sustainable future. I am sure more people will make the switch in the near and long term future. Reviewed on: 14th February 2021

Best ethical bank in the UK

I love banking with Triodos because i know that my money is invested ethically, down to the eco-friendly debit card. Reviewed on: 14th February 2021

Great service and ethical banking

Love the very personal, human customer service and the efficiency of all transactions and interactions. It is not easy to find an ethical bank. Triodos is it. The combination of the two main points is perfect. Reviewed on: 14th February 2021

Great ethics AND a great service

I wanted my money to be used in line with my ethics, so Triodos was already top of my list. However, I've also been very impressed with their service and love their communications, including their regular publication telling me how my money is being invested. Reviewed on: 14th February 2021

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