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TSB: Business Banking reviews

1.59
Based on 55 reviews, last reviewed 29th Dec 2024
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
71%

Latest highest rating:

4

Trustworthy bank, technology can be improved I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd... Read more Reviewed on: 14th March 2023
Vio17's avatar
Vio17

Latest lowest rating:

1

Be very careful Ok there is my experience with TSB that I will share everywhere is possible till I get compensation or someone from TSB go to the jail for taking over... Read more Reviewed on: 29th December 2024
John M's avatar
John M

About this product

TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

TSB Business Banking reviews (55)

Review of the TSB, Business Banking:

Be very careful

1
Ok there is my experience with TSB that I will share everywhere is possible till I get compensation or someone from TSB go to the jail for taking overpower against TSB customers!!!! For all TSB customers listening this !!!! ( and change your bank as soon as possible ) I was trying to transfer money for car that my wife purchased and that was less than £2000… while transferring money for my purchase my account was frozen (blocked) by TSB !!! I couldn’t finish my transaction and a huge deal that I had it’s gone because TSB bank won’t let me pay for my purchase!!!! Than listening this please !!!! I called to TSB bank for explanation and asked for immediately unlocking my account!!! It took me 3hours before I get someone to speak !!! Than I get questions like for what I want to pay for .. which is not a bank business to know for what is it !!! that was only £1800 not a £30k .. than finally I told them ok that was a payment for a car that I’ve seen already and like to go ahead and pay for it … TSB told me that I can’t pay for a car till I get it delivered to my address than I can call them again and they will unlock that payment ( please note when I called TSB that was Monday and car should be delivered on Friday .. so to be clear they told me that I have to wait 4-days and call TSB when car will be delivered home at Friday than I have to call TSB back tell them that car is there I’m happy and please let me pay for my car!!!! This is simply over power by Bank TSB which is scandalous and illegal !!!! There is no chance that someone will drive 360miles to mine for free to show me a car !!! I’m warning all customers!!!! Change your bank!!!! To be very clear I’m a 16-years TSB customer.. TSB never had a single issue with me!!! Scandalous!!! Reviewed on: 29th December 2024

Bank with massive fees for using everything

2
Don't join Tsb bank as it charging massive rates for absolutely everything! £6p/m for overdraft usage £5 a day for unplanned overdraft usage if you will keep spending you will be charged £10 a day ! Shocking ! Reviewed on: 6th February 2016

Good in general

5
TSB offer good online facilities which I most value. More face to face staff would be a bonus when I need to head into a branch. Reviewed on: 21st January 2016

Everything you need

4
TSB have everything our business has required so far. Reviewed on: 21st January 2016

Average

3
My business account moved over to TSB after the Lloyds sale. It was interesting to see lots of press about how TSB bank was going to be different, but I've seen limited change and while things generally work, this account feels average. Reviewed on: 5th June 2015

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