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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 4 (165 reviews)

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3.85

Based on 165 reviews, last reviewed 4th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

54%

23%

12%

Latest highest rating:

5

TSB are a friendly and helpful bank. TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy custom... Read more Reviewed on: 10th June 2024

Latest lowest rating:

1

d..Blocked Account transaction. Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to m... Read more Reviewed on: 4th October 2024

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (165)

Review of the TSB, Classic Plus Account:

good benefits but no overdraft for first 6 months

I switched during a bonus promotion they had running, went reasonably well but was disappointed that my overdraft didn't transfer (no warning about this at switching point) and there was no way to order a cheque book online so I had to go into the branch. The reward perks are well worth it though. Reviewed on: 3rd January 2018

Great cash incentives

The interest rate on my account was very good when I first joined, and TSB offers a good 'refer a friend's incentive. Although they had some difficulties with their online facilities a short while back, they put up their interest rates even further as a way of repaying their customers. They also had 24 hour phone lines open and while it took a while to get through, operators answering the call were always helpful and friendly. Interest rates have gone down now, but are still better than most other current accounts. Reviewed on: 12th June 2020

Customer service support

During this current virus outbreak it has meant self isolation and big concern over how to manage financially. TSB has personally contacted me to offer any assistance they can to support me throughout this ordeal. I found the service offered incredibly thoughtful and compassionate. In particular, Edward, who is based at the Exeter TSB branch, went out of his way to assure me that I would be looked after in any way possible financially due to having disabilities. It provided great relief and I'm grateful. Reviewed on: 26th March 2020

Review of a classic plus account

I have banked with the TSB for 40 years or more and have never had anything to complain about. The classic plus account is marvellous as it allows you to earn interest but you can withdraw your money any time. I also like that it is operated online. Reviewed on: 5th February 2020

The only part time bank in our town. Great interest

5% on 2 x 2 accounts and the only 3 day week bank open in our town. Reviewed on: 5th February 2020

Easy to use

Easy to set up and get interest as well. Reviewed on: 28th January 2020

Frequent minor issues

Whilst the user experience has improved somewhat recently, it is still too often that I hit broken links and errors when banking online. Reviewed on: 24th January 2020

Very good

My experience its verry good with tsb bank thank you Reviewed on: 6th January 2020

Great service

Excellent service both in branch and online. Excellent app. Reviewed on: 23rd November 2019

Excellent

Great account. You get monthly interest at 3% on balances upto £1,500 Reviewed on: 22nd November 2019

Fuss-free friendly banking

Despite the problems with online banking a while ago, banking with TSB is easy. The app and website work well. And if I need to speak to a human, I still have a branch in my home town where the staff are very approachable and helpful. Reviewed on: 22nd November 2019

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