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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

UTB Review

It was good, excellent customer service when I called. Offer very competitive interest rates Reviewed on: 25th February 2025

Good interest rates and easy to use

Good interest rates, simple easy to sue website, easy to understand documents, efficient service. Reviewed on: 25th February 2025

Hassle free banking with good service and good rates.

Hassle free banking with good service and good rates. Reviewed on: 25th February 2025

Everything went smoothly.

Everything went smoothly. No trouble at all. Reviewed on: 25th February 2025

Telephone response time by customer service is good

Telephone response time by customer service is good Reviewed on: 25th February 2025

Easy to use

Opened an online account and it was straight forward Reviewed on: 25th February 2025

Positive first year

I've only started this year with your bank & have found my experience very pisitive. I hope to continue for a few more years. Reviewed on: 25th February 2025

A varied range of accounts to suit everyone!

I did some research on fixed rate ISA’s & decided to use UTB after reading positive reports. There’s so much really informative online guidance and the actual account opening was simple and straightforward. There was a clear choice of all the savings products and clear explanation of each which makes it easy, no waffle, jargon or making the process difficult. I like the online platform and the security in place for login and account viewing/management. Everything is clear and concise. I did have cause to contact the customer services team with a query and the call was answered both promptly and efficiently. The lady who answered dealt with my questions and I really felt the whole customer services team experience was excellent. Reviewed on: 25th February 2025

friendly helpful, good rates security very good.

friendly helpful, good rates security very good. kept well informed re rate changes and updates. efficient when over the phone but the music could be better more easy listing would help. Reviewed on: 25th February 2025

Invested in an ISA last year and the whole process w...

Invested in an ISA last year and the whole process was quick and easy. Throughout the year I have received useful updates and information which has been extremely helpful Reviewed on: 25th February 2025

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