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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1290 reviews)

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4.90

Based on 1,290 reviews, last reviewed 17th Feb 2026

28300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Well run company. Well run company. Very friendly and helpful staff. Fair interest rates. Keep up the good work, Kind regards MP. Reviewed on: 17th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1290)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Simple and secure

Everything is simple and well explained on website. Easy to do and money is secure. Reviewed on: 11th February 2026

can not find a fault

always get answered quickly and problems sorted out without a hitch Reviewed on: 11th February 2026

Professional, polite and patient

When my bond matured last week. I couldn't find my password, so when I got locked out, called customer service. Brandon was very professional, polite and patient. Helped me through process and advised on another issue as well. First class customer service. Reviewed on: 11th February 2026

Efficient

Nothing earth shattering but easy to deal with. Reviewed on: 11th February 2026

Straightforward account opening

Straightforward to open account and competitive rates. Can't really ask anymore. Reviewed on: 11th February 2026

Easy set up, easy acess, good interest rate.

My savings account was easy to set up, and it pays a competitive rate of interest. Access to my account is via bank's website. Reviewed on: 11th February 2026

Helpful real people

The website feels very secure. When I needed to speak on the phone there was a real person, without a long wait, and they listened to and understood my query and were helpful Reviewed on: 11th February 2026

Very helpful,friendly and trusted service.

Very helpful,friendly and trusted service. From my first deposit to the maternity pay. Thanks. Reviewed on: 11th February 2026

Good company to deal with

Most of my dealings are done online - website is easy to access and communication via email is good. Interest rates offered are competative. Reviewed on: 11th February 2026

Professional and uncomplicated.

Professional and uncomplicated. A reliable bank with which to deal. Reviewed on: 11th February 2026

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