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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1333 reviews)

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4.90

Based on 1,333 reviews, last reviewed 10th Mar 2026

32100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Good rates and comms, easy to navigate website Good rates, easy access, good easy to navigate website, good communications Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1333)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

A good company to invest with

Excellent customer service and good interest rates Reviewed on: 25th February 2025

We have had excellent service from Rebecca.

We have had excellent service from Rebecca. She has been very helpful pleasant and professional. Reviewed on: 25th February 2025

Account set up

Very easy setting up the account and funding it, and the bank was easy to contact by phone and speak to Reviewed on: 25th February 2025

Easy access in more ways than one.

Account opening and management is easy. The website is simple to use and informative. Reviewed on: 25th February 2025

Excellent service, the website is very easy to use a...

Excellent service, the website is very easy to use and the prompt response from the team is exemplary. You are kept up to date with any changes and I feel secure that my savings are growing Reviewed on: 25th February 2025

I have been with this bank for less than a year, but...

I have been with this bank for less than a year, but really impressed with their service. The on-line banking is very user friendly and communication is first class. There hasn't been any issues so far. All positive, no negatives. Would recommend this bank to others Reviewed on: 25th February 2025

Very competitive interest rates

I just use the internet banking app but very easy to use and UTS give some of tbe best interest rates on savongs. Reviewed on: 25th February 2025

User friendly.

Easy, secure procedure to open and manage savings. Reviewed on: 25th February 2025

Easy to apply

Easy to apply, good communication via e-mail, good ISA savings rate Reviewed on: 25th February 2025

Staff very knowledgeable able to answer my questions...

Staff very knowledgeable able to answer my questions with satisfaction. Reviewed on: 25th February 2025

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