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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Good experience, good savings rates

The application process for opening a savings account was simple and UTB kept me updated throughout. Whenever I've rung them to discuss my account I have been patched through to someone quickly and they have always been helpful and informed. Reviewed on: 25th February 2025

Excellent Customer services 10/10

Excellent Customer services 10/10 Reviewed on: 25th February 2025

An easy and supportive process to set ups new account.

An easy and supportive process to set ups new account. Good range of account type options, all with competitive interest rates. Reviewed on: 25th February 2025

Excellent interest rate.

Excellent interest rate. Very secure. Reviewed on: 25th February 2025

Very helpful staff.

Very helpful staff. Excellent customer service Reviewed on: 25th February 2025

Seamless, smart and savvy.

Seamless, smart and savvy.. an excellent experience. Reviewed on: 25th February 2025

Easy process to set up cash isa.

Easy process to set up cash isa. Had problems accessing application that I had started and needed to complete however UTB assisted quickly in providing a link. Reviewed on: 25th February 2025

Savings Rates

Good savings rates. Beats most of the market. Reviewed on: 25th February 2025

Had a fixed rate bond , good service generally

Had a fixed rate bond , good service generally Reviewed on: 25th February 2025

Exceeded expectations.

Exceeded expectations. I applied for an ISA transfer, I submitted the "proofs" demanded and in less than one hour I received an email with the confirmation of the account being opened and a link to register for online banking. Three working days later the money transfer was done Reviewed on: 25th February 2025

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