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United Trust Bank: Personal Savings reviews

4.90
Based on 1,300 reviews, last reviewed 23rd Feb 2026
29300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First choice for bonds Have chosen utb bonds for a number of years. Good interest rates and excellent service Reviewed on: 23rd February 2026
Ian James 's avatar
Ian James

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1300)

Review of the United Trust Bank, Personal Savings:

When looking for a savings provider, competitive int...

5
When looking for a savings provider, competitive interest rates are very important, but equally genuine customer service when needed is critical. I can highly recommend UTB on both counts m, great rates and helpful service when needed. Reviewed on: 25th February 2025

If you want a better bank?

5
Exemplary care and response.. Good communication and competitive rates. What more do you want in a bank? Reviewed on: 11th February 2026

You have a nominated contact who will respond to any...

4
You have a nominated contact who will respond to any queries. Most banks don't give this service unfortunately. Reviewed on: 11th February 2026

Good professional service friendly helpful advice.

5
Good professional service friendly helpful advice. Great to speak to a real person. Reviewed on: 11th February 2026

Swift and efficient service.

5
Swift and efficient service. Friendly and helpful. Reviewed on: 11th February 2026

Prompt Action

5
My request was courteously and quickly dealt with. The person I spoke to understood my enquiry and clearly explained that they (United Trust Bank) would undertake action. Within 24 hours my request had been done. Reviewed on: 11th February 2026

Experienced staff capable to explain the query process.

5
Experienced staff capable to explain the query process. Excellent professionalism knowledge Manners and very important checked understanding very patient at all times Reviewed on: 11th February 2026

Easy to use great service and excellent communication

5
Easy to use great service and excellent communication Reviewed on: 11th February 2026

Excellent and professional service

5
Excellent and professional service Reviewed on: 11th February 2026

Simple straightforward and a great interest rate

5
Simple straightforward and a great interest rate Reviewed on: 11th February 2026

TOP NOTCH BANK

5
Great rates. Easy to open and review accounts. Excellent security which to an OAP like me is very important as all I hear about and read about are scams Reviewed on: 11th February 2026

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