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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1290 reviews)

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4.90

Based on 1,290 reviews, last reviewed 17th Feb 2026

28300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Well run company. Well run company. Very friendly and helpful staff. Fair interest rates. Keep up the good work, Kind regards MP. Reviewed on: 17th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1290)

Review of the United Trust Bank, Personal Savings:

Excellent service.

I always receive a prompt response to my enquiries, with a trouble-free experience. Reviewed on: 25th February 2025

Was good but not now

Good at the start but become less competitive Reviewed on: 11th February 2026

Good rates for your investment

Good rates fot your investment, I would recommend it to my friends Reviewed on: 11th February 2026

Always clear and precise service from call centre yo...

Always clear and precise service from call centre you can understand Reviewed on: 11th February 2026

Very good rates of interest with upward changes rapi...

Very good rates of interest with upward changes rapidly implemented and good communication about changes. Reviewed on: 11th February 2026

Fixed savings account

My experience as been over a few years, they've been clear & straight with good rates, & communication as been very good. Reviewed on: 11th February 2026

Excellent customer service.

Excellent customer service. Prompt replies toqueries Reviewed on: 11th February 2026

Always there when you need them.

If you need to speak to soneone you can without first being vetted by a BOT. Reviewed on: 11th February 2026

Helpful staff

When I opened my personal account the staff were very helpful when I struggled online. The account I opened was the right one for our needs. Reviewed on: 11th February 2026

Our experience has been 10/10

We have been with UTB for a couple of years and have found their banking services to be helpful, efficient, and competitive in terms of their offers. Reviewed on: 11th February 2026

Very easy online banking at good competitive rates

Very easy online banking at good competitive rates Reviewed on: 11th February 2026

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