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United Trust Bank: Personal Savings reviews

4.90
Based on 1,311 reviews, last reviewed 2nd Mar 2026
30000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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2 star
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Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026
Maria Bailey 's avatar
Maria Bailey

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1311)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

5
United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

TOP NOTCH BANK

5
Great rates. Easy to open and review accounts. Excellent security which to an OAP like me is very important as all I hear about and read about are scams Reviewed on: 11th February 2026

For Company and Personal savings

5
I have saved with United Trust Bank fof many years. Historically I like that I can use their services for both for Corporate and Personal savings. I also like the fixed interest bond offerings. Now with the Online Banking everything is much easier. Not all the options on the online site are intuitive yet. Reviewed on: 11th February 2026

Flawless process for a deposit account.

5
Flawless process for a deposit account. Great communication from start to finish. Email contact is relevant, useful and appropriate. I know when I receive an email that I need to read it. This is particularly appreciated with my busy inbox Reviewed on: 11th February 2026

New Account

5
Opening the savings account was easy, and they offered an extremely competitive rate. I like the security details they use. Very happy overall with the service and responsiveness. Reviewed on: 11th February 2026

Security, clarity and great communication

5
I find banking with United Trust very clear and straight forward. Comminication is excellent and costumer satisfaction is their priority. At SAVTE, we feel that our deposit is safe with UTB. Reviewed on: 11th February 2026

very sound bank, their safeguarding experience wasn'...

4
very sound bank, their safeguarding experience wasn't too bad either, compared to many other banks Reviewed on: 11th February 2026

well informed and easy to use web site offering a go...

5
well informed and easy to use web site offering a good range of products I feel I can trust these guys Reviewed on: 11th February 2026

very good interest rates and helpful advice..

5
very good interest rates and helpful and knowledgable staff Reviewed on: 11th February 2026

10 out of 10

5
I am very pleased with this company. The interest rates are competitive and the staff are always very helpful. I would recommend this company without hesitation Reviewed on: 11th February 2026

Easy to deal with and straight forward products with...

5
Easy to deal with and straight forward products with competitive interest rates Reviewed on: 11th February 2026

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