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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Very happy with service and interest rates.

Very happy with service and interest rates. Never had a problem. Reviewed on: 11th February 2026

Good rate of interest

As a charity we are always looking for a good rate of interest, and we've found that UTB are always one of the highest. On line banking is extremely convenient, and our experience of UTB is very positive. Reviewed on: 11th February 2026

we have had a seamless and trouble free experience

we have had a seamless and trouble free experience with united trust bank , highly reccomend Reviewed on: 11th February 2026

First Class Service and Staff!

Every member of the UTB team I have spoken with has been first class,efficient and friendly. Their recruitment process clearly looks to employ this type of person, so well done UTB! Reviewed on: 11th February 2026

Hassle free banking with great interest rates for in...

Hassle free banking with great interest rates for investment plans. Keeping customers up to date. Easy to use on line. Overall experience is excellent. Reviewed on: 11th February 2026

Good customer service and competitive interest rates

Good customer service and competitive interest rates Reviewed on: 11th February 2026

Really easy to deal with and provide efficient and t...

Really easy to deal with and provide efficient and timely service Reviewed on: 11th February 2026

Proactive communication.

The bank was proactive in advising about updating our account and assisting with new documentation that was well overdue with change of signatories; the paperwork itself was simpler than that experienced with other banks. Reviewed on: 11th February 2026

I was initially wary of a bank that I had not heard...

I was initially wary of a bank that I had not heard of but after some investigation and reading of the history of the organisation, I opened our account. The rates are excellent, the website is simple and functional without all the advertising and noise I have with my other banks and every transaction has executed faultlessly. Also appreciate the email notifications of transactions for confidence that the transaction has gone ahead and security (knowing that I would be informed if any illegitimate transaction occurred) Reviewed on: 11th February 2026

This bank provides reliable services and solid custo...

This bank provides reliable services and solid customer support. Account management is straightforward, and most issues are handled efficiently. Overall, a dependable option. Reviewed on: 11th February 2026

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