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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Great,east to navigate online banking.

Great,east to navigate online banking. Fast communication when notification regarding both deposits and withdrawals. Always great competitive rates which is very important in today's market Reviewed on: 11th February 2026

Great bank all round

Great efficiency, excellent products and good customer service. It is always possible to reach a live agent. Reviewed on: 11th February 2026

Easy to do business, great app, total transparency a...

Easy to do business, great app, total transparency and, when I needed it, friendly and knowledgeable customer support Reviewed on: 11th February 2026

Friendly team, quick at responding

Friendly team, quick at responding Reviewed on: 11th February 2026

Citizens Advice Lewisham

Citizens Advice Lewisham was supported by Olivia Marsh . She was very helpful and supported us with all our queries. We greatly appreciate Olivia's help! Reviewed on: 11th February 2026

All good.

All good. No complaints or any issues Reviewed on: 11th February 2026

Good Bank

Very good service when investing with this bank Reviewed on: 11th February 2026

Great Bank

The staff are friendly and helpful, the rates are competitive and whenever I need to call the phone is answered swiftly. This is why my wife and I have banked with United Trust Bank for many years. Reviewed on: 11th February 2026

Good experience

Refreshingly straight forward. Good website to use Reviewed on: 11th February 2026

Quick, effective responses

Any query has been very quickly resolved by staff. It is easy to speak to someone, and any issue has been immediately solved. Reviewed on: 11th February 2026

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