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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Review of the United Trust Bank, Personal Savings:

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Excellent service

Had a very good experience when dealing with UTB Reviewed on: 3rd February 2026

The Best of both Worlds

I love the fact that I can do on- line banking with United Trust but also talk to a real person who answers the phone him or herself - the best of both worlds Reviewed on: 3rd February 2026

I found it very easy to invest,and reinvest.

I found it very easy to invest,and reinvest. Reviewed on: 3rd February 2026

Quick, attentive, clear.

Quick, attentive, clear. It has been easy to set up and feels safe as a home for savings. Reviewed on: 2nd February 2026

Professional service, good range of products

Professional service, excellent customer service. Never encounter d any issues in the 5 years I’ve been with UTB Reviewed on: 1st February 2026

(JCS) Contented customer

More than most helpful, no problem with my varied personal matters of investment over several years. Also, perhaps happy with financial returns. Reviewed on: 31st January 2026

Very competitive services

Excellent customer services very efficient ASWELL Reviewed on: 27th January 2026

Excellent savings provider

Excellent rate, easy to use interface, no issues Reviewed on: 27th January 2026

It's the quality of service that counts

Both my wife and I have accounts with United Trust Bank and held other accounts with it previously and have always had our age and lack of computer knowledge taken into account and supported accordingley Reviewed on: 26th January 2026

Great ISAs and the Deposits team where very helpful.

Great ISAs and the Deposits team where very helpful. Reviewed on: 26th January 2026

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