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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Good customer service and interest rates

Good customer service and interest rates Reviewed on: 16th April 2025

very user-friendly website, easy to scroll through f...

very user-friendly website, easy to scroll through for different services available Reviewed on: 16th April 2025

Top Class Bank for Savings

Excellent Bank with first class savings rates and very helpful customer services who are based in England and answer the phone promptly….That’s what I expect from a Bank and that’s what I get. Reviewed on: 16th April 2025

No comments the service was normal nothing special

No comments the service was normal nothing special Reviewed on: 16th April 2025

Market leading service

Market leading interest rates and speedy service Reviewed on: 16th April 2025

Never had any problem.

Never had any problem whatsoever sine starting saving with UTB a number of years ago. I have always been happy with the service provided and the interest rates are always amongst the top few rates offered at a specific time. Keep up the excellent work. Reviewed on: 16th April 2025

UTB provides good interest rates and a first class s...

UTB provides good interest rates and a first class service for savers Reviewed on: 16th April 2025

A competent bank.

Everything worked well and first time. A competent bank. Reviewed on: 16th April 2025

United trust bank

The bank have keep me informed and we're very competitive in interest rates. Reviewed on: 16th April 2025

ISA information

When I contact United Trust Bank to query my ISA details they replied in a clear and timely manner. Also easy to identify and move money to new ISA plan. Reviewed on: 16th April 2025

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