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United Trust Bank: Personal Savings reviews

4.90
Based on 1,312 reviews, last reviewed 4th Mar 2026
30100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I'm looking for a six month bond. I'm looking for a six month bond. My bond is coming up to maturity ina a couple of weeks. Reviewed on: 4th March 2026
Maureen Watts's avatar
Maureen Watts

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1312)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

5
United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Excellent all round.

5
Excellent all round. Good website, easy to use. Competitive interest rates. Good communication including by post which is appreciated. Reviewed on: 15th April 2025

excellent isa rates, easy to open account, prompt re...

5
excellent isa rates, easy to open account, prompt response to messages. very professional Reviewed on: 15th April 2025

Very competitive interest rate, user friendly website

5
Very competitive interest rate, user friendly website Reviewed on: 15th April 2025

Really helpful communication.

5
Really helpful communication. Clear and concise. User friendly website Reviewed on: 15th April 2025

It Works!

5
It just works - no faff! Easy to set up and they communicate well. Reviewed on: 15th April 2025

ISA Bonds..

5
My Wife and I have a number of ISA's with this Bank and have found them easy to deal with and offer existing customers preferential rates on renewal. Reviewed on: 15th April 2025

Happy customer.

5
Always reply promptly ( next day) in a meaningful way and not by standard acknowledgement. Also complete complex instructions with accuracy. Plus excellent communications . Reviewed on: 15th April 2025

UTB Uncomplicated Trustworthy Benevolent

5
Accounts are easy to manage. UTB keeps me well informed about my savings. UTB Uncomplicated Trustworthy Benevolent Reviewed on: 15th April 2025

Great communication great rates

5
Had a question after I opened an ISA it was answered promptly also found the rates really good easy to understand and great communication Reviewed on: 15th April 2025

Excellent in all areas.

5
Excellent in all areas. Very helpful and competitive rates. Reviewed on: 15th April 2025

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