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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1313 reviews)

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4.90

Based on 1,313 reviews, last reviewed 5th Mar 2026

30200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Good products and good service. Good products and good service.Will continue to use this company. Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1313)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

Brilliant service

Excellent savings rates and service. The call centre is in the UK which I much prefer. The staff I’ve spoken to have had good communication skills. Their English has always been very clear and precise. They have also been most helpful. Reviewed on: 15th April 2025

Had a good rate for a short time.

Had a good rate for a short time. Easy to set up Reviewed on: 15th April 2025

Very easy to apply for accounts online.

Very easy to apply for accounts online. Easy to manage the account online & with the app Reviewed on: 15th April 2025

very easy to invest savings...

It was very easy to invest my savings on line with United Trust Bank with a great Apr to match. Further investment information is sent by email regularly, I couldn't ask for more. If you've savings to invest then you need not go any further. Reviewed on: 15th April 2025

Great performance all round.

What I really appreciate about this bank is it's custom service. They offer a secure text contact via their online portal, and they actually answer the telephone quicky when you call them. I have always found their staff to be pleasant to talk to and knowledgeable. Reviewed on: 15th April 2025

Excellent bank with exceptional customer experience...

Excellent bank with exceptional customer experience and focus. Reviewed on: 15th April 2025

Inefficient informative good rates and transfers smooth

Inefficient informative good rates and transfers smooth Reviewed on: 15th April 2025

Great products very good service

Whatever the query there has always been someone there to help nothing too much trouble Reviewed on: 15th April 2025

Cash ISA

An excellent response from the Customer Service Dept when opening a new Cash ISA for 2025/6 and was kept informed by email on every step of the way. Reviewed on: 15th April 2025

Competitive and efficient

Competitive and efficient and trustworthy Reviewed on: 15th April 2025

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