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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1317 reviews)

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4.90

Based on 1,317 reviews, last reviewed 5th Mar 2026

30600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have always had good service from them I have always had good service from them Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1317)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Always reliable.

Always reliable. I’ve been with them for years. Even better now since one can do most things on line. Excellent service. Reviewed on: 15th April 2025

Easy account setup

Easy to use website and efficient handling of account set up. Good communication. Reviewed on: 15th April 2025

Excellent service from customer service always very...

Excellent service from customer service always very helpful and understanding Reviewed on: 15th April 2025

Accounts easy to manage.

Very efficient. Clear easy to use website Reviewed on: 15th April 2025

Good service and good saving interest rates

Good service and good saving interest rates Reviewed on: 15th April 2025

An excellent savings account with good rate of inter...

An excellent savings account with good rate of interest. Reviewed on: 15th April 2025

When dealing with United Trust Bank both on line and...

When dealing with United Trust Bank both on line and by phone , I have been treated with polite consideration at all times , and been given full explanations of the questions asked and with knowledgeable advice on how to make the most of my finances.. Their savings rates are always amongst the best in the market. Reviewed on: 15th April 2025

Opened a cash isa.

Opened a cash isa. Simple process. Had to cantact the bank as I had a few questions, these were responded to promptly and courteously. Reviewed on: 15th April 2025

Great customer service every time.

Very easy to deal with. Super helpful, patient and resourceful staff. Nothing is too much trouble for the them. They could give lessons on polite customer service. Really excellent every contact I’ve had with them. I would highly recommend UTB for service and their attitude toward their customers. Reviewed on: 15th April 2025

simply the best

good service, good competing rates, easy to use Reviewed on: 15th April 2025

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