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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1326 reviews)

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4.90

Based on 1,326 reviews, last reviewed 6th Mar 2026

31400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

UTB highly recommended UTB have been easily accessed when needed and the online system works very well . information is always made available. Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1326)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

Really good website and customer service

Really good website and customer service Reviewed on: 15th April 2025

Ease of setting up account was very good

Ease of setting up account was very good, not had any issues since I set the account up last year. No issues whatsoever with the company. Reviewed on: 15th April 2025

Good customer service and efficient

Good customer service and efficient Reviewed on: 15th April 2025

Simply a good product

I opened a 2 year ISA. The process was easy and the rates were better than most. It would be nice to see improvements to the customer UX and the introduction of a mobile app perhaps. Overall, no frills but a good product. Reviewed on: 15th April 2025

to deal with have recommended to family and...

So easy to deal with have recommended to family and friends. Great rates and hopefully increased rates for existing customers Reviewed on: 15th April 2025

Seamless experience opening the account.

Seamless experience opening the account. Very helpful post account opening too. Reviewed on: 15th April 2025

Best rates for savers

I have found that UTB offers more interest on savings than any of the high street banks Reviewed on: 15th April 2025

first class saving products very good fixed rate bonds

first class saving products very good fixed rate bonds Reviewed on: 15th April 2025

Good savings rates.

Good savings rates. Decent app too. Reviewed on: 15th April 2025

Treat fairly

Good rates and reward existing customers with enhanced rates. Have always found staff easy to contact and helpful Reviewed on: 15th April 2025

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