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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1326 reviews)

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4.90

Based on 1,326 reviews, last reviewed 6th Mar 2026

31400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

UTB highly recommended UTB have been easily accessed when needed and the online system works very well . information is always made available. Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1326)

Review of the United Trust Bank, Personal Savings:

Good company

Good company to do business with, good products and excellent interest rates. Reviewed on: 17th April 2025

A good interest rate for our charity's savings

We get a good interest rate for our charity's savings, and the recent addition of online access makes it easier to see where we stand, though the interface could be improved. Reviewed on: 10th March 2025

Great Deposit Rates and flexible accounts

I was initially cautious of investing with a smaller independent bank. But so far I found deposit investment to be very easy and seamless. Good customer service and also eventually invested more than the FSA guarantee... Reviewed on: 10th March 2025

Consistently competitive rates

Only use them for deposits, they have better rates than most, and remain competitive, not dropping rates like others. which saves me time moving accounts Reviewed on: 10th March 2025

Great service, replies to e-mails and telephone resp...

Great service, replies to e-mails and telephone responses have been quick and direct with bank staff not a call centre. Reviewed on: 10th March 2025

As expected, good they finally had online platform

As expected, good they finally had online platform Reviewed on: 10th March 2025

Great platform and great saving rates

Great platform and great saving rates Reviewed on: 10th March 2025

It was easy

It was easy to invest and communication was very clear. Reviewed on: 10th March 2025

Just the Best

Outstanding all round service both online and by direct communication. As a Charity they clearly understood the needs of our sector. Savings rates are important to us and UTB rates are very competitive. Customer service is of a high standard with quick response rates. Reviewed on: 10th March 2025

Very efficient and responsive to all inquiries

Very efficient and responsive to all inquiries Reviewed on: 10th March 2025

Simple, easy and intuitive to open an account

Simple, easy and intuitive to open an account Reviewed on: 10th March 2025

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