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Vanquis : Credit Building Credit Card reviews

Name: Credit Building Credit Card
Rating: 4.7 (8167 reviews)

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4.70

Based on 8,167 reviews, last reviewed 22nd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

82%

12%

Latest highest rating:

5

Great communication I call regularly, all my questions are answered in perfect detail and if I require further explanations it is always provided. Reviewed on: 15th July 2024

Latest lowest rating:

1

Abusive Staff who verbally attack customers Abusive Staff who verbally attack customers I want to raise a serious concern about the unacceptable behavior of Vanquis Bank's customer service staf... Read more Reviewed on: 22nd August 2024

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About this product

Credit building credit cards are designed for people who have a poor credit score or those with little or no credit history.

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Vanquis Credit Building Credit Card reviews (8167)

a great company

a great company wich provide good benefits and care about them custumers Reviewed on: 31st May 2024

Add block credit card feature

I use Vanquis app, and my issues are: 1- when request to enter my passcode if I typed fast the app will not recognise the numbers, I need to type slow otherwise the pass code will be wrong. 2- there is no feature to block the credit card. Let say l left my card at work place, my card is not lost. I know where I left it but I don't trust the people there, just for security reasons I could only blocked my credit card until be in my possession, but I could only find "lost or stolen ". Not enough for me. Reviewed on: 30th May 2024

Very good card.

Very good card. Easy to manage through mobile app I am very happy Reviewed on: 30th May 2024

The vanquis is a good way to help people without cre...

The vanquis is a good way to help people without credit scores rebuild their scores. Reviewed on: 29th May 2024

My question

My experience was they where easy to contact and sorted my question out straight away Reviewed on: 29th May 2024

I found Vanquis a huge relief when I was going throu...

I found Vanquis a huge relief when I was going through money problems Reviewed on: 29th May 2024

Very easy to contact through telephone or chat service

Very easy to contact through telephone or chat service Reviewed on: 29th May 2024

Excellent Customer service

Excellent Customer service - fairly high on the interest rate however. Reviewed on: 28th May 2024

It’s hard to climb back and save enough money to squ...

It’s hard to climb back and save enough money to square the account Reviewed on: 28th May 2024

VANQUIS - A BEACON OF HOPE IN THE WORLD OF CREDIT CARDS

Since my time with Vanquis, I have received constant support and in times where I have had issues with income they have treated me in a friendly, supportive and a solution based mindset. No threats, no intimidation or adding to the stress, which you do not need when you hit a bad financial income patch. Communication is clear, the app is superb for staying on top of things as well as proactive reminders that come through by text. They have proactively supported and offered help as well as rewarded my loyalty with carefully considered CL increases as my work life and income changed. Whilst I am on a drive to get rid of many of my credit cards, Vanquis will be the one I choose to keep for extra spending or emergencies. I have been working on a plan to clear all debt but with the aim of holding just one or two cards for unexpected events. Number 1 has always been Vanquis and the trust and support goes both ways in this relationship. If only more credit card companies held Trust, Support, Proactivity, Solution Centredness and Guidance at the heart of their commitment to customers, many would value this and stay through good times and bad. This has been echoed whenever I have to call the Customer Care team, who are well-trained, friendly and do their best to assist within their guidelines and parameters. It's about respect and treating us all as human beings, whilst understanding Vanquis may have insight into our finances, but no idea about the other 95% of our lives and what affects and impacts us on a day to day basis, which is why that contact and relationship has a value on which nobody can put a cost. Reviewed on: 27th May 2024

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