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Vanquis : Credit builder credit card reviews

4.79
Based on 19,912 reviews, last reviewed 20th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

VANQUIS CUSTOMER CARE

5
Have dealt with Vanquis for a long time and found them to be customer focused and helpful with queries. I recently had an issue with payment but they dealt with this with empathy and offered a solution to help me . Reviewed on: 3rd May 2024

I had a query that the customer service team answere...

5
I had a query that the customer service team answered without fuss or delay. Reviewed on: 3rd May 2024

happy with everything, customer service agents are p...

5
happy with everything, customer service agents are polite and friendly Reviewed on: 3rd May 2024

Above & Beyond

5
I get a monthly paper statement which is very easy to understand. On the few occasions I have made phone contact the staff are very pleasant & helfull. Reviewed on: 3rd May 2024

Recommend 100%

5
Excellent, lovely people and customers service is perfect Reviewed on: 3rd May 2024

Vanquis app

4
The messaging part is useless I sent over 200 msgs kept asking the same questions still not resolved until I rang Reviewed on: 3rd May 2024

Vanquis have been very good at helping me gradualy b...

5
Vanquis have been very good at helping me gradualy build up the amount I can borrow, Reviewed on: 3rd May 2024

Wonderful service provider as this card is accepted...

4
Wonderful service provider as this card is accepted in lots of places and is simple to use Reviewed on: 3rd May 2024

Vanquis Bank

5
Good Customer Service Very helpful Quick and Efficent Reviewed on: 3rd May 2024

I've had a brilliant experience can't fault them one...

5
I've had a brilliant experience can't fault them one bit Reviewed on: 3rd May 2024

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