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Vanquis : Credit builder credit card reviews

4.79
Based on 19,912 reviews, last reviewed 20th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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10%
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2%
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1%
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Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

Vanquis is a good place to start.

3
Vanquis is a good place to start.the app can be confusing and they are not as advanced as other companies where you can control your credit by accessing the online account and a lot of errors occurs. I think though that Vanquis is a good place to start building your credit score as % you pay is not too high and credit you receive is fair. You also see your minimum payment in the app Reviewed on: 3rd May 2024

Very easy to use.

5
Very easy to use.great app which is also very easy!! Reviewed on: 3rd May 2024

Excellent Service and Support

5
Due to my Cancer life has been very difficult at times especially my finances. Vanquis have been extremely helpful, patient and supportive. Their Customer Services Department have gone above and beyond on occasions to provide valuable assistance. Reviewed on: 3rd May 2024

amazing customer service

5
Vanquis really have looked after me as a customer i have been with them for about 10 years now and never had a problem whether on the phone or by the ap. Reviewed on: 3rd May 2024

Interest fee is too much

2
The interest fee is too high, even a good customer don't missed any payment or minimum payment interest fee I too much, doesn't help people who struggles. It gets more more credit Reviewed on: 3rd May 2024

Great customer service, very easy to use and I have...

5
Great customer service, very easy to use and I have benefited by the Vanquis credit card . Reviewed on: 3rd May 2024

Rebuild with vanquish

5
I was let’s say in need of rebuilding myself and vanquish did not waste anytime in believing in me they started me off with a small amount then together we built on it and o my score that’s how vanquish work with you a team together and they watch over things and if there not sure they check with you before going ahead yes it’s there money but they treat u as it’s ur money they are like a little safe guard there they don’t pester u and u have total control on there great app they are just a message away and u can make extra payments when ever u like just to get that balance down if u are able to Reviewed on: 3rd May 2024

Vanquis Give me a chance when my credit was very low.

5
Vanquis Give me a chance when my credit was very low.. how do you slowly build my credit score up since taking this credit card out.. quite expensive interest rates, but that’s to be expected, after you have built up a trust they offer you loans too. In my experience, it is what it says on the tin and would recommend to anybody at the bottom of the credit score ladder. Reviewed on: 3rd May 2024

I had a very poor credit rating, Vanquis helped me.

5
I had a very poor credit rating and Vanquis was the only option available. I received a phone call stating I had been accepted. This was my journey to correcting my credit score. It's taken years but I went from an abysmal score, to an excellent one. Without Vanquis, I don't know how things would be now, if I would have been accepted for the mortgage I now have. It was a great starting point. Any interactions with customer service were fantastic. Reviewed on: 3rd May 2024

Poor language skills on telephone

2
Poor language skills on telephone Reviewed on: 3rd May 2024

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