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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.54 (476 reviews)

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4.56

Based on 476 reviews, last reviewed 13th Sep 2024

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

11%

Latest highest rating:

5

Top Company! They’ve been extremely helpful in helping balance out my finances. I used to have multiple credit cards but now I solely have credit with these guys! ... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Allows scammers to get away with fraud! Allows scammers to get away with fraud! DO NOT BOTHER WITH THESE SHARKS! Reviewed on: 13th September 2024

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Vanquis Credit Card reviews (476)

Give this company a wide a berth

Give this company as wide a berth as possible, their customer service is dire and they are very inflexible. Anyone thinking of applying for a credit card from Vanquis will have to be desperate. Reviewed on: 9th June 2021

Awful

Terrible experience Never again Reviewed on: 1st March 2021

Upto Date So You Won't Be Late..

Real Time Transactions As They Happen Alerted To You Via Your Chosen Communication Methods, Affordable Monthly Interests On Purchases & More People Accepted Without Judgements Compared To Other Brands On The Market That Won't Give You A 2nd Look.. Great Easy To Use App With Fantastic Tools To Keep You Safe & Secure Including Loads Of Helpful Advice On Hand 247 To Keep You On Track As A Responsible Lender There Simply Isn't Another Alternative & I Wish Them All The Very Best For The Future .. Reviewed on: 17th February 2021

Late payments means three phone calls a day until you pay

Never miss one payment or you can expect based on my experience excessive Debt collection with * up to three phone calls per day plus * text messages * emails * letters Although this may seem unusual it is not illegal to chase debts in this way by the agents at Vanquis as they have targets to meet. If you get behind with one payment and feel you are being harassed you can ask Vanquis for a list of the calls under your Data Subject Access Request rights. Vanquis have a complaints procedure if you feel you are getting chased too much with three phone calls a day plus other communications. They are supposed to respond within three working days. You may choose to report Vanquis to Financial Conduct Authority (FCA) for Harassment. Vanquis also have to report to The FCA that they have received your complaint. The fca website is helpful Vanquis have a helpful customer service but never be late with a payment. The automated telephone system will urge you to pay more than one payment to keep your account up to date which can be confusing and encourage arrears debt collecting phone calls. The card looks good and is accepted everywhere just like any good credit card. Reviewed on: 3rd September 2020

excellent for helping to build up credit scores

As long as you keep within your credit limit and pay on time it's a really good card to have if you're trying to build up your credit score Reviewed on: 12th July 2020

Shit, utter shit

Given a shitty credit limit which they refuse to increase. Reviewed on: 17th June 2020

Awesome

Great for improving your credit score. Great customer service Reviewed on: 2nd June 2020

Great app

The app is brilliant. It takes into account that a lot of customers may not be financially savvy and lays everything out simply. I haven't been a customer for long but am very happy with how easily I can make payment, set up Direct Debits and access education pages for more complex features. The call centre answer within a couple of seconds, and are always friendly and helpful. I would 100% recommend vanquis to anyone, they always put the customer first and in my experience will do anything to help keep you on track to reach your financial goals! Reviewed on: 3rd February 2020

Appaling

These people are sharks. Totally unhelpful when you are struggling to meet your payments and outrageous APR's.. How can you justify £250 payment on £3,000 outstanding.. Total rip off. Paid off now, but never again.. Reviewed on: 22nd November 2019

Diabolical

Diabolical customer service, incompetent all around Avoid at all costs Reviewed on: 10th October 2019

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